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Help CenterAI AssistantAI Preferences (Memory)

AI Preferences (Memory)

Save preferences the assistant should always honor across conversations.

What are preferences?

Preferences are short facts the assistant injects into every chat. Examples:

  • "Always cc my manager on customer emails"
  • "Prefer short replies — under 80 words"
  • "I cover EMEA accounts only"
  • "Never propose actions for accounts in legal review"
Preferences are private to you and your organization. They never override security rules or your role's permissions.

Adding and removing preferences

There are two ways to manage preferences:

  1. Settings page: visit Settings → AI Preferences. Add, edit, or delete preferences with categories.
  2. Chat slash command: type /remember <fact> in chat to save inline. Use /forget <text> to remove a matching preference.

Limits: max 50 active preferences per user; each preference up to 280 characters.

Related Articles

AI Assistant OverviewChat SettingsSlash CommandsChat Quality (Voice & Chips)
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