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·
  1. Home
  2. Solutions
  3. CRM for Agencies
AI-powered for Agencies

Manage clients, projects, and revenue in one place

Track client relationships, close new business, send invoices, and run campaigns from one platform built for agencies.

AI Agent Spotlight
AI monitors client health so you can act early
The Customer Success Agent detects accounts with declining activity, flags accounts with rising support load, and creates proactive check-in tasks. Spot at-risk clients before they churn.
Start your 14-day trialView pricing

Sound familiar?

These are the problems we hear from teams like yours every day. Laureo was built to solve them.

1

Client details scattered across email threads, project tools, and spreadsheets

2

No clear picture of which accounts are profitable and which are draining resources

3

New business pipeline gets neglected when the team is busy with client work

4

Invoicing is a manual process that delays cash flow

5

Losing institutional knowledge when team members leave

What you can do with Laureo

Real workflows for Agencies, built into Laureo.

Client relationship hub

Every client gets a complete profile with contacts, deals, emails, notes, files, and activity history.

crm

New business pipeline

Track proposals, pitches, and RFPs in a dedicated pipeline with follow-up reminders.

crm

Branded invoicing

Generate quotes for prospects and invoices for clients. Track payment status and send reminders.

crm

Client nurture campaigns

Run newsletters and case study distributions to stay top-of-mind with prospects and past clients.

email

Team workload visibility

See who is working on what, which accounts need attention, and where new opportunities are.

crm·analytics

Post-sale onboarding automation

Trigger onboarding tasks and welcome emails when a deal closes. Smooth handoff from sales to delivery.

automation

A pipeline that speaks Agencies

Laureo adapts its labels to your world, so the board reads the way your team already talks.

engagementclient contactclient
Qualified
2 deals · $50,500
Brand Refresh
VPVertex Partners$32,000
Proposal
2 deals · $50,500
Website Redesign
NNovaTech$18,500
Drop to advance
Won
1 deal · $22,000
Campaign Launch
SHSummit Health$22,000
Brand Refresh
VPVertex Partners$32,000
AI suggests
Follow up with the buyer on Tuesday
Proposal
2 deals · $50,500
Drop to advance
Brand Refresh
VPVertex Partners$32,000
Proposal
2 deals · $50,500
Drop to advance
Brand Refresh
VPVertex Partners$32,000

Speaks your language

Deal
engagement
Contact
client contact
Company
client
Pipeline
new business pipeline

Built for the way you work

Not every team needs every feature. Here is what matters most for your workflow.

Client relationship hub

Every client gets a complete profile: contacts, deals, emails, notes, files, and activity history. New team members get full context in minutes, not weeks.

New business pipeline

Track proposals, pitches, and RFPs in a dedicated pipeline. Set reminders for follow-ups so new business never falls off the radar when client work heats up.

Invoicing and quotes

Generate branded quotes for prospects and invoices for clients. Track payment status, send reminders, and see outstanding revenue at a glance.

Email campaigns

Run newsletters, case study distributions, and nurture campaigns to stay top-of-mind with prospects and past clients. Built-in templates and analytics.

Custom fields and tags

Tag clients by industry, retainer value, service type, or account health. Custom fields capture the data that matters to your agency, not generic CRM defaults.

Team visibility

See who is working on what, which accounts need attention, and where new opportunities are in the pipeline. Role-based access keeps sensitive data protected.

How it works

From setup to results in 5 straightforward steps.

1

Organize your client base

Import clients and prospects. Tag by service line, industry, and retainer value. Custom fields capture everything from contract dates to NPS scores.

2

Build your new business pipeline

Create stages for your sales process: lead, proposal sent, pitch scheduled, negotiation, won. Track every opportunity alongside active client work.

3

Quote and close

Generate professional quotes from deal records. When the client accepts, convert the quote to an invoice and start the engagement without re-entering data.

4

Nurture your network

Run email campaigns to past clients, referral partners, and warm leads. Automated sequences keep relationships alive between active engagements.

5

Track revenue and retention

Dashboards show revenue by client, service line, and time period. Spot at-risk accounts early and identify your most profitable relationships.

AI agents that work for you

Six built-in scheduled agents run on their own cadence, surface insights, and create tasks. You approve, they execute.

Customer Success Agent - Highlighted for Agencies

AI monitors client health so you can act early

The Customer Success Agent detects accounts with declining activity, flags accounts with rising support load, and creates proactive check-in tasks. Spot at-risk clients before they churn.

Sales Pipeline Agent · Pipeline review and deal coaching
Every morning
Outreach Agent · Follow-up and re-engagement
Every morning
Data Steward · Data quality and deduplication
Weekly, on Mondays
AR & Quote Chaser · Overdue invoices and expiring quotes
Every weekday
Customer Success Agent · Renewals and churn watch
Every morning
Inbox Reviewer · Two-option reply drafting on inbound email
When email arrives

Integrations that matter for Agencies

Connect the tools you already use. No code required.

Google Workspace

Gmail, Calendar, and Drive sync for client communication and files.

Microsoft 365

Outlook and OneDrive for agencies on the Microsoft stack.

Agencies vs Copper

The problem

Copper positions itself as the CRM built for Google Workspace (it markets itself that way), and it leaves invoicing, email campaigns, and support tickets to other tools. Agencies end up buying a separate tool for each.

The Laureo advantage

Laureo works with both Google and Microsoft, and includes invoicing, campaign tools, and a ticket inbox. One platform for client management and new business.

Your data, protected by default

Your data is encrypted in transit and at rest, walled off from every other customer, and never used to train AI models. On every plan.

Encrypted end to end

Your data is encrypted in transit and at rest, on every plan.

Your data stays yours

Every account is walled off from every other customer. No one else can see your records.

Never trains AI

Nothing you store in Laureo is ever used to train AI models.

A record of every change

See who accessed or changed a record, and when.

Dive deeper into Laureo

CRM FeaturesEmailAutomationAnalyticsSupportCompare CRMs

CRM for Agencies FAQ

Quick answers to the questions we hear most.

Yes. Each company record holds unlimited contacts. Track the decision-maker, day-to-day contact, billing contact, and anyone else involved in the relationship.
You can create invoice templates and duplicate them for recurring billing. Payment tracking and automated reminders keep your accounts receivable clean.
Absolutely. Use tags and custom fields to segment by any criteria. Then filter your pipeline, reports, and campaigns by those segments.
Workflow automations can reassign contacts, create onboarding tasks, and notify the account team when a deal closes. Full context transfers automatically.
Yes. Laureo includes full campaign tools: email builder, audience segmentation, scheduling, open and click tracking, and A/B testing. No separate email marketing tool needed.
Give each delivery project a budget, then track estimated against actual hours as the work progresses, so margin per engagement is visible on the project itself. Pipeline and revenue reports round out the view of profitability by client or service line.

Continue exploring

Compare Laureo to alternatives and explore features relevant to Agencies.

  • ComparisonLaureo vs Hubspot·See how Laureo compares to Hubspot on features, pricing, and usability.
  • ComparisonLaureo vs Pipedrive·See how Laureo compares to Pipedrive on features, pricing, and usability.
  • ComparisonLaureo vs Copper·See how Laureo compares to Copper on features, pricing, and usability.

Get your agency organized today

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