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Marketing & Communication

Every channel, one inbox, and it sends from the CRM.

Email, campaigns, outreach, and team chat land in one inbox tied to the contact record. The thread, the open, the click, and the reply all sit next to the deal, and your reply goes out from here.

One record instead of Mailchimp for campaigns, Superhuman for inbox, Salesloft for outreach, and Slack for the team.

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Inbox · 2 unread
Maya Torres9:41 AM
Renewal terms for next year
Priya Nair8:15 AM
Pilot scope, final list
Daniel ReyesYesterday
Re: Proposal v2
Maya Torres
Renewal terms for next year

Thanks for the walkthrough yesterday.

Two questions on the rollout timeline before we sign off.

Happy to jump on a quick call if that is easier.

Maya

ReplyArchive
Reply drafted
2 unread need answers today

What does Laureo's marketing suite do?

Laureo runs email, campaigns, outreach sequences, phone, texting, and team chat from one inbox tied to the contact record. The thread, the open, the click, and the reply sit next to the deal, and your reply sends from the CRM. Campaigns build from blocks rather than a blank canvas, sequences stop the moment someone replies, and every message logs itself against the right person.

Overview

The communication stack, collapsed onto the record

Most teams pay for a campaign tool, a faster inbox, an outreach sequencer, and a chat app, then spend the day copying context between all four. Laureo keeps every channel on the same record your sales team already works from. When a customer opens an email, clicks a link, or replies, that history is right there the next time anyone reaches out.

Warm campaigns and cold sequences are both native here, not a bolt-on and not a second tool. They run on the same contacts, deals, and analytics, so an audience, a suppression, and the revenue a send influenced are shared instead of stitched together after the fact.

  • Two-way Gmail and Outlook syncSend and receive from the connected mailbox, with every message logged to the contact automatically.
  • Reply-first, click-first analyticsEvery rate is measured against sends, and reply and click lead because machine prefetch inflates raw open counts. Honest numbers, not vanity ones.
  • A/B testing with automatic winnerSplit a campaign across two versions and let Laureo promote the better-performing one once the result is in.
Inbox

A two-way inbox that logs itself

Connect Gmail or Outlook and Laureo syncs both ways. The email you send and the reply you get both land on the contact and company record, with no manual logging. Open and click tracking shows what actually got read, and the thread sits next to the deal it belongs to.

  1. 1
    Every channel arrives
    Email, chat, and outreach land in one inbox.
  2. 2
    Linked to the record
    Each thread attaches to the contact, company, and deal.
  3. 3
    Reply from the CRM
    Your reply sends from here, logged automatically.

See the Smart Inbox: two-way sync, auto-linking, and open and click tracking.

Campaigns

Campaigns built from blocks, not a blank canvas

Build a campaign from reusable content blocks, segment who receives it, and schedule the send. No visual editor to wrestle with, just blocks you reuse and an audience you control, on the same records as the rest of your CRM. And it sends carefully: Laureo paces to your mailbox provider’s limits and protects your sending reputation on every plan.

Want the strategy behind the tool? Our guide to email marketing inside your CRM covers segmentation, timing, and the deliverability habits that keep campaigns landing in the inbox.

  • Reusable content blocksAssemble a send from blocks you reuse, so it starts from what already works.
  • Audience segmentationTarget contacts by the fields and activity on the record, including how they engaged with past campaigns.
  • A/B subject testingTest two subject lines on a sample, and the winner goes to the rest automatically.
  • Live preview and test sendSee every merge field filled in, and send yourself a test first.
  • Deliverability protectionSPF, DKIM, and DMARC checked before the send, with bounces detected and suppressed automatically.
  • Mailbox protectionSmart pacing and multi-day sending keep a big campaign inside your mailbox provider’s limits.
  • Compliance built into the sendA one-click List-Unsubscribe, a postal-address block, and per-jurisdiction flags are enforced before a campaign can go out, not left to a checklist.
  • Suppress once, everywhereAn unsubscribe on any campaign or sequence is honored on every future send across your workspace, checked at send time and failing closed if the list cannot be read.
  • Scheduled and send-time-awareSchedule the send, take a suggested send time from your past open history, or reach every contact within a set window of their own local day.
  • Revenue back on the dealSee the deals and revenue a campaign influenced, next to the campaign itself.
ProCampaigns, deliverability protection, and scheduled sends from Pro.Business+A/B testing, send-time suggestions, recipient local-time sending, AI reply sorting, and sending from multiple mailboxes from Business.
Warm intro, 4 steps
Running on its own
Day 1Intro and one-line value68% open
Day 3Case study follow-up54% open
Day 6Connect on social
Day 9Direct ask with calendar link31% reply
Warm intro, 4 steps
Intro and one-line value68% open
Case study follow-up54% open
Connect on social
Direct ask with calendar link31% reply
Sequences

Outreach that stops when they reply

Run multi-step outreach without the awkward moment where someone replies and the next scheduled email goes out anyway. Follow-up steps can target just the people who did not open, click, or reply, and Laureo detects the reply and stops the sequence, so a contact only hears from a real person once they engage.

Business+Full Follow-up Sequences are on Business and up.

See Follow-up Sequences: stages, triggers, reply-stop, and sequence analytics.

Phone & SMS

Calls and texting on the same record

Phone & SMS add-onComing soon

Phone and SMS is one add-on that brings calls and texting onto the same record as the email thread and the deal. It is code-complete and coming soon, not something you can buy today. When it opens, a call or a text logs itself on the contact like every other conversation does.

Team Chat

The internal conversation, next to the work

Keep the back-and-forth your team has about a deal on the same record as the deal, not in a separate chat app where context gets lost. Channels and threads keep it organized, and because it lives in the CRM, what was said about a customer is right where the next person picks it up.

Business+Team Chat is on Business and up.

See Team Chat: channels, threads, the composer, and files on the record.

AI

Drafts you approve, not messages that send themselves

When a customer writes in, Laureo reads the thread and the record and drafts a reply in your voice, so you start from a real first draft instead of a blank box. The AI proposes, you review, and nothing goes out until you approve it.

  • Smart replies and draftingReads the thread and the record, drafts a reply in your voice, ready to edit.
  • Writing help in the composerDraft and tighten campaign copy with AI right in the composer, on every plan.
  • Campaign replies, sortedAI reads campaign replies and flags who is interested, who said not now, and who opted out, from Business.
  • Draft and approveEvery AI draft waits for your review before anything reaches a customer.
  • Grounded in the recordUses the contact, the deal, and the history, so it reads like you wrote it.

The AI never trains on or keeps your data.

Pricing

One subscription instead of four

Campaigns, the two-way inbox, follow-up sequences, and team chat are part of the CRM, not four separate bills. Pro from $83.33/mo billed annually ($99.99 month-to-month). Business from $166.66/mo billed annually. No separate email, outreach, or chat tool to buy on top.

Send up to 2,000 marketing emails a month on Pro, 25,000 on Business, and 50,000 on Ultra. The one-to-one email you send from your inbox is never counted against it.

Teams replace Mailchimp, Superhuman, Salesloft, and Slack, and keep it all on one record. See how the pricing compares to HubSpot.

Security

Your messages and contacts stay isolated to your workspace, and the AI never trains on or keeps your data.

See how we keep your data safe

Every plan starts with a 14-day trial for $2.99, credited to your first month. Cancel anytime before it ends and you are never charged the subscription.

Related Resources

  • FeatureCold Outreach (Ultra)·Running cold outbound? The Ultra module sends from dedicated mailboxes with managed ramp and enforced caps, and replies land in your inbox.
  • FeatureAutomation and Insights·Auto-tag on opens, clicks, and replies, then route follow-ups and report across every campaign.
  • FeatureAI Agents·Let an agent triage the inbox and propose the next outreach, with you approving before anything sends.
  • FeatureSales and CRM·Carry the conversation through to the pipeline and the close on the same record.
  • ComparisonLaureo vs HubSpot·How the all-in-one record stacks up against buying marketing and CRM as separate products.
  • SolutionAgencies·See how client-facing teams run campaigns and outreach without a stack of point tools.

Frequently Asked Questions

Yes. Laureo syncs both ways with Gmail and Outlook, so the emails you send and receive are logged on the contact and company record automatically. You write from inside Laureo or from your normal inbox, and either way the thread lands on the deal. Opens and clicks are tracked too.
You build a campaign from reusable content blocks rather than a visual editor. Segment your audience, preview every merge field filled in, send yourself a test, and schedule the send. On Business and up you can A/B test the subject line, with the winner sent automatically, and take a send-time suggestion based on when your contacts actually opened in the past. Audience segmentation and scheduled sends are on Pro and up.
Send up to 2,000 marketing emails a month on Pro, 25,000 on Business, and 50,000 on Ultra. Only campaign and follow-up sends count toward the allowance. The one-to-one email you send from your inbox is never counted or capped.
Before a campaign goes out, Laureo checks your sending domain for SPF, DKIM, and DMARC records and flags what is missing. While it sends, it paces to your mailbox provider’s limits and splits a big send across days so your account stays healthy. Bounced addresses are detected and suppressed automatically, and every campaign email carries a one-click unsubscribe with preference categories. All of this protection is included on every plan.
Yes. Multi-step follow-up sequences can target just the people who did not open, click, or reply, and they stop automatically the moment a contact replies. The full depth is on Business and up. Team Chat keeps your internal conversations on the same record and is on Business and up. Each has its own deeper page as we roll them out.
Phone and SMS is one add-on that is code-complete and coming soon. It is not purchasable yet, so you cannot buy it today, but it is built to live on the same record as everything else when it opens.
Pro from $83.33/mo billed annually ($99.99 month-to-month). Business from $166.66/mo billed annually. Every plan starts with a 14-day trial for $2.99, credited to your first month. There is no separate email or outreach tool to buy on top.

Put every conversation on the record

Campaigns, a two-way inbox, outreach, and team chat, on the same record as the deal.

Start your 14-day trial

14-day trial for $2.99, credited to your first month. Cancel any plan at any time before the end of your billing cycle, no contract fees, no 30-day notice, no penalties.