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CRM + Marketing + Automation + AI agents. One platform. Zero grunt work.

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·
  1. Home
  2. Security

Your data. Your control.

We take security seriously. Here is how we protect your information.

  • Strong encryption everywhere

    Your data is encrypted in transit and at rest, so it stays protected on the wire and on disk at every layer of the platform.

  • Your account stays your account

    Every account is strictly isolated from every other one. Your records, contacts, and conversations are never visible to another customer.

  • Built around GDPR principles

    Export your data, request erasure, and move your records elsewhere whenever you choose. Privacy is built into how the product works, not bolted on.

  • A full audit trail

    Every action is recorded with who did it, when, and what changed. The audit trail is available on the Business plan when you need to answer who-did-what.

  • Your AI prompts are never kept

    Email drafts, smart replies, and summaries run under a zero-retention agreement enforced on every request. Prompts and results are never logged, never used to train models, and never reviewed by a person.

  • Connected accounts stay locked down

    The access keys for Google and your other connected services are encrypted, stay on the server, and are immediately revoked the moment you disconnect.

Data handling

Storage

Your data is stored on encrypted servers in the United States. Infrastructure is hosted on major cloud providers operating under their own industry-standard security certifications and data processing agreements.

Backups

Daily automated backups with point-in-time recovery. Backups are encrypted the same way your live data is.

Data retention

30-day retention period after account deletion. You can export all your data (contacts, companies, deals, activities) as CSV before closing your account.

Compliance

GDPR

We follow GDPR data protection principles. You can request data export, data deletion, and data portability from your account settings. Our privacy policy details how we process and protect personal data.

Data processing

We process data only as needed to provide the service. We do not sell your data to third parties. Third-party sub-processors are vetted and bound by data processing agreements.

Responsible disclosure

Found a security vulnerability? We appreciate responsible disclosure. Please review our security policy before reporting.

View security.txt

Related Resources

  • Help CenterPrivacy Policy·How we handle your data.
  • Help CenterTerms of Service·Our terms and conditions.
  • Help CenterAbout·Learn about the Laureo team.

Questions about security?

We are happy to answer any questions about how we protect your data.

Contact Us