Personal, cross-device settings for how Laureo chats behave and personalize — approval mode, send key, density, response style, role lens, and custom instructions
Tune your chats from a slide-in panel on the Laureo AI page, or from a full settings page.
Chat Settings control how Laureo behaves while you chat and how it writes for you — the mode new chats start in, which key sends a message, how dense the conversation looks, and how Laureo tailors its answers. You can reach these settings two ways, and they always show the same values:
How Laureo behaves while you chat.
These four controls shape the mechanics of a conversation — when Laureo asks before acting, how you send a message, how much space messages take, and whether starter prompts appear.
| Field | Description |
|---|---|
| Default approval mode | Choose whether new chats start in Ask first (Laureo asks before it makes any change) or Auto (approved actions run without a prompt each time). This only sets the starting mode — you can still switch between Ask first and Auto inside any conversation. |
| Send messages with | Pick which keystroke sends a message: Enter to send, or ⌘/Ctrl+Enter. Choose ⌘/Ctrl+Enter if you would rather use a plain Enter for a line break and send deliberately. |
| Message density | Set the spacing between messages in a conversation. Comfortable gives each message more breathing room; Compact fits more of the conversation on screen at once. |
| Show suggested prompts | Turn the starter prompts shown on the empty chat screen on or off. Turn it off if you prefer to open a new chat to a blank composer. |
Tune how Laureo answers you.
These three controls tailor Laureo's answers to you. They shape how it writes across every chat — without changing what it is allowed to do or see.
| Field | Description |
|---|---|
| Response style | How long and detailed answers should be — Concise for short replies, Balanced for a middle ground, or Detailed for fuller explanations. |
| Role lens | Bias answers toward a sales role: My role (auto), SDR, AE, or Manager. My role (auto) follows your CRM role automatically, so pick a specific role only when you want answers framed for a different one. |
| Custom instructions | Free-text notes on how Laureo should respond to you — tone, format, and what you work on. These apply to every chat. Up to 1,500 characters. |
Custom instructions is a free-text field, so it saves a moment after you stop typing and again when you click away — there is no separate save step. A live counter shows how close you are to the 1,500-character limit.
Where the rest of your assistant preferences live.
This section is not a set of chat controls — it points you to two preferences that live elsewhere, and explains a couple of things Laureo handles for you:
Changes save themselves and follow you across devices.
There is no save button. Every change autosaves the moment you make it — you will see a brief Saving… indicator followed by a quiet Saved confirmation. Because the panel and the settings page read and write the same preferences, a change in one appears in the other right away, and because they are stored on your account they are ready on any device you sign in on.