Zoho CRM pricing: every edition, dated
Zoho CRM costs $14, $23, $40 or $52 a user a month billed annually on Standard, Professional, Enterprise and Ultimate ($20, $35, $50 and $65 billed monthly), and Free is for up to 3 users. Records are capped by edition, and the help desk is Zoho Desk, a separate product priced per user.
How much does Zoho CRM cost?
Zoho CRM costs $14 a user a month on Standard, $23 on Professional, $40 on Enterprise and $52 on Ultimate, billed annually ($20, $35, $50 and $65 billed monthly). Records are capped by edition, and quotes and invoices start on Professional.
| Edition | Billed annually | Billed monthly | Sales pipelines |
|---|---|---|---|
| Standard | $14 a user | $20 a user | 5 |
| Professional | $23 a user | $35 a user | 10 |
| Enterprise | $40 a user | $50 a user | 20 |
| Ultimate | $52 a user | $65 a user | 50 |
Is Zoho CRM free?
Zoho CRM Free costs $0 for up to 3 users and holds 5,000 records, with the default pipeline only. Quotes, invoices and AI agents start on paid editions.
Laureo has no free plan. Every plan includes unlimited contacts, and Pro starts at $83.33 a month billed annually.
What costs extra on top of Zoho CRM?
The help desk is Zoho Desk, a separate product at $14 a user a month billed annually on Standard, and email campaigns run in Zoho Campaigns, another separate app. Zoho Books, Zoho Invoice and Zoho Billing are separate finance apps too.
Zoho CRM plans and prices
Each row is a Zoho CRM plan as its pricing page lists it, with the date we checked it.
| Plan | Price | What is included |
|---|---|---|
| FreeChecked October 28, 2026 | Monthly: $0Annual, per month: $0 | Up to 3 users and 5,000 records, with the default pipeline only |
| StandardChecked October 28, 2026 | Monthly: $20 a userAnnual, per month: $14 a user | 100,000 records, 250 mass emails a day and 5 pipelines; no quotes or invoices |
| ProfessionalChecked October 28, 2026 | Monthly: $35 a userAnnual, per month: $23 a user | About 5 million records, quotes, invoices and sales orders, and AI agents |
| EnterpriseChecked October 28, 2026 | Monthly: $50 a userAnnual, per month: $40 a user | Fuller Zia AI, survey campaigns and 20 pipelines |
| UltimateChecked October 28, 2026 | Monthly: $65 a userAnnual, per month: $52 a user | 50 pipelines and 50 active currencies |
What Zoho CRM charges on top
Add-ons
| Item | Price | Detail |
|---|---|---|
| Zoho Desk StandardChecked October 28, 2026 | $20 a user a month, or $14 billed annually | The help desk, with the customer knowledge base and website live chat, is this separate product |
| Zoho Campaigns StandardChecked October 28, 2026 | $36.75 a month billed yearly for 10,000 contacts, $49 monthly | A separate app priced by contact tier; Zoho CRM's mass email limit covers sales emails, and Zoho points campaigns to this app |
| Zoho finance appsChecked October 28, 2026 | Separate apps | Zoho Books, Zoho Invoice and Zoho Billing connect to Zoho CRM as their own products |
Contact, hub and one-time costs
| Item | Price | Detail |
|---|---|---|
| Record limitsChecked October 28, 2026 | Capped by edition | 5,000 on Free, 100,000 on Standard and about 5 million on Professional |
| Quotes and invoicesChecked October 28, 2026 | Professional and up | The edition comparison lists quotes, sales orders and invoices from Professional, not on Free or Standard |
| Survey campaignsChecked October 28, 2026 | Enterprise and up | Survey campaigns through the Zoho Survey integration need the Enterprise edition |
What the same team pays on Zoho CRM and on Laureo
A three-person team that sells, invoices and answers support tickets: 3 seats and 10,000 contacts, using CRM & Pipeline, Quotes & Invoices, Tickets & Help Desk, Knowledge Base, Campaigns.
This Zoho bill is three apps: Zoho CRM, Zoho Desk for the help desk and Zoho Campaigns, the separate app Zoho points campaigns to. Zoho Campaigns is priced by contact tier, so its line grows with the list, and survey campaigns need Zoho CRM Enterprise.
- Zoho CRM Professional users3 x $23 per user$69
- Zoho Desk Standard users3 x $14 per user$42
- Zoho Campaigns Standard, for email campaigns1 x $36.75 per plan for up to 10,000 contacts$36.75
- Business plan2 seats included$166.66
- Added Power seats1 x $83.33 per seat$83.33
- Unlimited contacts and companies on every plan, with no contact tiers to outgrow.
Zoho CRM prices as published, checked October 28, 2026. Check their site for current rates. Laureo prices come from the pricing page.
Every tool in Laureo
The Laureo bill above covers the plan, not one tool. Here is the whole toolset, by name. The pricing page shows which plans include each one.
Marketing & Communication
Deals & Revenue
- Quotes & Invoices
- Booking Pages
- Deal Rooms
Customer Support
- Tickets & Help Desk
- Knowledge Base
- Public Help Center
- Feedback
- Live Chat
- AI Customer Support Agent (add-on)
Automation
Why teams pick Laureo over Zoho CRM
- Unlimited contacts and companies on every plan, with no contact tiers to outgrow.
- Email campaigns are built in on every plan, with unlimited contacts on all plans.
- Quotes, invoices and payment reminders are built in on every plan, with no billing add-on.
- Business and Ultra include a help desk, knowledge base, public help center and live chat, with no separate help desk subscription.
- The AI never trains on your data, and every AI request goes only to providers that keep none of it.
Related Resources
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- ComparisonZoho vs HubSpot, and the all-in-one optionZoho vs HubSpot: Zoho caps records by edition and sells Desk and Campaigns apart, and HubSpot bills by Hub and contact tier. Laureo has unlimited contacts.
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- ComparisonBrowse every CRM comparisonSee how Laureo stacks up against the other CRMs you are weighing.
- PricingLaureo pricingEvery plan, what is included, and the monthly AI credits.
Zoho CRM pricing FAQs
Common questions about what Zoho CRM costs, and what Laureo costs instead
Price your own team.
Put your Zoho CRM bill next to one Laureo plan, then try it with your own data.
Every plan starts with a 14-day trial for $2.99, credited to your first month. Cancel any plan at any time before the end of your billing cycle, no contract fees, no 30-day notice, no penalties.