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Help CenterPaymentsPayment Analytics Preferences

Payment Analytics Preferences

Set how the Payment Analytics dashboard opens for you — default time range, prior-period comparison, and which analytic panels appear.

Two ways to open your analytics preferences

Tune how the Payment Analytics dashboard opens from a slide-in panel on the page, or from a full settings page.

Analytics preferences control how the Payment Analytics dashboard opens for you every time you land on it — the time range it starts on, whether it shows a period-over-period comparison, and which of the analytic panels appear. You can reach these preferences two ways, and they always show the same values:

  • The preferences panel— open it from the gear icon on the Payment Analytics page (in the toolbar next to Export and Ask AI). It slides in from the right so you can change a setting and see the dashboard update behind it right away.
  • The settings page — go to Settings > Payments analytics for the same controls laid out on a full page, useful when you want to review everything at once.
Your view, not everyone's
These preferences are personal to you and follow you across devices — they are stored on your account, not in one browser, so signing in anywhere brings the same dashboard. Changing your default range or hiding a panel only affects how the analytics look for you; your teammates keep their own preferences, and nothing here changes the underlying numbers. Available where you have the payments.chargepermission — the same access that lets you open the analytics page.

Default view

What the analytics dashboard opens to when you land on it.

FieldDescriptionTypeDefault
Default time rangeThe period the dashboard opens on: Last 7 days, Last 30 days, Last 90 days, Month to date, Quarter to date, Year to date, or Last 12 months. You can still switch ranges on the page at any time — this just decides where it starts, instead of resetting every visit.DropdownLast 30 days
Show prior-period comparisonDisplay the previous period alongside revenue for a period-over-period read. Turn it off to show current-period figures only.ToggleOn

Sections

Choose which analytic panels appear on the dashboard.

The dashboard renders a stack of analytic panels over a single set of figures. Hiding a panel simply removes it from yourview — an accounts-receivable user and a quote-funnel user can each keep only the panels they care about. Toggle any of these on or off:

FieldDescriptionTypeDefault
Visible panelsShow or hide each analytic panel individually: Revenue trend, Quote win rate, DSO trend, AR aging, Expected cash forecast, Quote funnel, Refunds & disputes, Discount leakage, AR by customer, and Top customers. Every panel is shown by default.TogglesAll shown
Some things always show
The top KPI strip, the Stripe connection status, and the base-currency notice are always shown — they cannot be hidden, so a hidden panel can never strand you without your connection state or the currency your figures are in.

Currency & thresholds

A couple of related settings are org-wide, not personal — the panel points at them.

The last section of the panel isn't a set of personal defaults — it explains two things that are set once for your whole organization, with a shortcut to where they live:

FieldDescription
Display currencyAnalytics are always shown in your organization’s base currency, converted at each document’s locked rate. This is a read-only note, not a per-user choice — there is no personal presentation currency to pick.
DSO target & dispute-rate thresholdsThe org-wide targets that drive the “target” and “warn” markers on the KPI strip. The "Manage in Collections" link opens Settings > Collections, where an admin sets them for everyone.

Saving and syncing

Changes save themselves and follow you across devices.

There is no Save button. Every change you make saves the moment you make it, and a brief Saved indicator confirms it (you may see a quick Saving…first). Because the panel and the settings page read and write the same preferences, a change in one shows up in the other right away — and because they are stored on your account rather than in the browser, they follow you to any device you sign in on.

Defaults, not locks
Everything here just decides where the dashboard starts. You can still change the time range or work with any panel directly on the page at any time — and if you never open this panel, the dashboard opens exactly as it did before: Last 30 days, prior period shown, all panels visible.

Related Articles

Payment Analytics— Track revenue trends, collection rates, outstanding balances, and top customersPayments Overview— How payments work in the CRMCollections & Dunning— The who-owes-me cockpit — where the DSO target and dispute-rate thresholds are setCalendar Preferences— Set your personal, cross-device calendar display preferences from the same kind of gear panelScheduler Preferences— Set your personal defaults for how the Scheduler opens