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Paid Booking Pages

Take payment before a time is booked, either on the booking page itself or as the next step after a quote or invoice is paid

What a paid booking page is

Money first, then the time.

A normal booking page confirms a time as soon as someone picks one. A paid booking page does not. The person pays first, and only then are they able to pick a time and have it confirmed. Nothing is written to your calendar until the payment has cleared, so a consultation, an intake session or a paid coaching hour is bought before it is booked.

You turn this on per booking page, in the Payment section of the booking page editor. Set the price and the currency, and add a refund note if you want people to see your policy before they pay. A page that takes payment has to be reachable at its public address, so its link visibility must be Public or Unlisted.

Three ways to take the money

The same result, reached from wherever the money already flows.

  • Require payment on the page. The booking page collects the payment itself. The person pays, and the page then lets them choose a time. This is the shortest path and the one to use for a fixed-price session.
  • Send a quote or invoice payer to a page. On any quote or invoice, set After payment, send them to book to one of your booking pages. When that document is paid, the payer is handed a link to pick a time on it. Use this when the money is already being collected as a deposit or a retainer, and the meeting is the delivery.
  • Use your own payment link. If you already sell the session somewhere else, point the page at that payment link instead. The link sends the buyer back to your booking page once they have paid, so the return address is what connects the two.

What the payer receives

One email, one link, one booking.

Once the payment clears, the payer gets an email with a private link to the booking page. The link is theirs alone and it works once: as soon as they book, it is spent. That is what stops one payment from turning into a standing right to book, and it is also why the email is worth keeping until the meeting is on the calendar.

On the quote and invoice paths, the same link is shown on the paid page the buyer lands on after checkout, so they can go straight from paying to picking a time without leaving the browser.

Refunds and disputes

A full refund revokes the link only while it is unspent. A booking already taken stands until you cancel it.

  • Refunds are issued the usual way, from the invoice or from your payment dashboard. See Refunds for the money-out rules and the two-person approval on large amounts.
  • A full refund revokes the unspent booking link. If they had not booked yet, they can no longer book. If they had already booked, the booking stands and you cancel it yourself if that is what you meant.
  • A partial refund does not revoke the link. A part refund is a price adjustment, not a cancellation, so the session they paid for stays available to them.
  • A dispute revokes the link, on the same terms as a full refund. The money is contested, so the right to book stops while it is.

You can still hand someone a private link to a paid page without charging them, which is how you comp a known client. On a page that takes payment those private links are forced to be single use, so a comped link is one booking, not an unlimited pass. Turning a free page into a paid one converts its existing private links to single use in the same move, and tells you how many were converted.

Turning a page off, or deleting it

Paid links that nobody has spent yet are the thing to check first.

Deactivating a paid booking page stops new bookings, but anyone holding an unspent paid link has already given you money for a time they have not picked. Deleting a page that still has unspent paid links is refused, and you are told how many there are, so the choice to strand someone who paid is never made by accident. Settle those first: let the holders book, or refund them, and then remove the page.

What you need

A connected payment account and a Business or Ultra plan.

Paid booking pages are available on the Business and Ultra plans, and your workspace has to be able to accept card payments before a page can charge for anything. Setting a price also needs the payment permission, so a teammate who can edit booking pages but cannot take payments will not be able to route money to your account.

What this does not do yet

The honest edges, so nothing surprises you in front of a customer.

No slot is held while someone pays
Paying buys the right to book, not a specific time. Two people can pay for the same page while one popular slot is still open, and the second one to choose simply picks another time. There is no countdown and no reservation held during checkout.
  • A payer who cancels their own booking is not refunded automatically. Cancellation and money are separate decisions here, so issue the refund yourself if your policy calls for one.
  • Group booking pages and pages that allow a repeating series cannot take payment yet. Use a one-to-one page for anything you want to charge for.