Laureo vs Smartlead
Smartlead is a cold email and outbound platform priced by send volume: Base stores 2,000 contacts with no CRM access, and unlimited contact storage starts on Unlimited Smart at $174 a month. Laureo is the CRM with Cold Outreach on Ultra, unlimited contacts on all plans, and quotes and invoices on every plan.
What is Smartlead?
Smartlead is a cold email and outbound platform that prices its plans by send volume and verified lead allowance rather than by seat, from $39 a month for Base, and bills mailboxes, placement testing, private servers and verification as add-ons. Laureo is a CRM with Cold Outreach on Ultra, so a cold reply you promote becomes a contact in the same product as the pipeline.
The Smartlead plan comparison lists contact storage, sends, verified prospect emails, CRM access, call access, private infrastructure and client workspaces. It lists no quotes, invoices or help desk; Laureo has quotes and invoices on every plan and the help desk on Business and Ultra.
Does Smartlead have a CRM?
Smartlead includes CRM access from its Pro plan, not on Base, and its unified master inbox sorts replies by intent with Kanban deal tracking and CRM sync. Laureo is the full CRM on every plan, with booking pages, quotes and invoices, and its Cold Outreach on Ultra lands replies in your existing inbox under a Cold filter.
You promote a good cold reply to a contact from the reading pane, and promotion opens a deal too when your outreach settings turn that on; a meeting booked through a scheduler link in a step attributes to the sequence that sourced it.
| Smartlead plan | Billed monthly | Contact storage | CRM access |
|---|---|---|---|
| Base | $39 a month | 2,000 contacts | Not included |
| Pro | $94 a month | 30,000 contacts | Included |
| Unlimited Smart | $174 a month | Unlimited | Included |
Does Smartlead use your data to train AI?
Smartlead publishes no promise that it will not: its terms license User Data for use during the subscription for listed purposes that include developing other services, with no stated exclusion for AI training, and its DPA reserves the right to use service data for product development. Laureo's AI never trains on your data, and every AI request goes only to providers that keep none of it.
Why Laureo wins against Smartlead
- Unlimited contacts and companies on every plan, with no contact tiers to outgrow.
- One plan and one bill cover your CRM, inbox, email campaigns, booking pages, and quotes and invoices, so you stop paying for separate tools.
- Quotes, invoices and payment reminders are built in on every plan, with no billing add-on.
- The AI never trains on your data, and every AI request goes only to providers that keep none of it.
Laureo vs Smartlead, in short
CRM access
LaureoThe CRM on every plan.SmartleadNo CRM access on Base; it starts on Pro.Contact storage
LaureoUnlimited contacts on all plans.Smartlead2,000 contacts on Base and 30,000 on Pro.Add-ons
LaureoRamp, pacing and DNS checks included with Cold Outreach on Ultra, for the mailboxes you connect.SmartleadMailbox buying, placement testing, private servers and verification billed separately.
What you actually pay
Every Laureo plan carries the CRM, email campaigns, automation and invoicing, and Business and Ultra add the help desk and team chat. Here is how the entry price lines up against Smartlead.
Pro, billed annually ($99.99 month-to-month)
Contacts, deals, campaigns, booking pages, quotes and invoices on every plan, with unlimited contacts on all plans and Cold Outreach on Ultra.
That is Base billed monthly, with 2,000 stored contacts and no CRM access; CRM access starts on Pro at $94 a month, and unlimited contact storage on Unlimited Smart at $174 a month. Mailboxes, placement testing, private servers and email verification are add-ons billed separately.
Competitor pricing as of the verified date above. Check their site for current rates.
What is included, side by side
A check means it is on a plan; the note under a feature names the plan when only a higher plan has it. “Add-on” means a paid add-on, bought separately. “Coming soon” means it is announced but not available yet. A line means it is not available.
| Feature | Laureo | Smartlead |
|---|---|---|
| Cold sequences from dedicated sending mailboxesAn Ultra module on Laureo with 5 dedicated sending mailboxes you connect per user, ramped and paced one by one; cold email is the core of every Smartlead plan | Included | Included |
| Replies sorted by intentOn Ultra, Laureo sorts cold replies in your existing inbox as interested, not now, out of office or unsubscribe; the Smartlead master inbox auto-categorizes replies by intent | Included | Included |
| AI assistant in the planEvery Laureo plan includes monthly AI credits; Smartlead includes SmartAssistant in every plan, and some of its actions spend the credits of the feature they use | Included | Included |
| Month to month, no contractSmartlead offers monthly and annual plans with no lock-in contract | Included | Included |
| Public API and webhooksOn Business and Ultra on Laureo; Smartlead includes API access and webhooks from Pro | Included | Included |
| Sales pipeline on the entry planEvery Laureo plan; Smartlead Base has no CRM access, which starts on Pro at $94 a month | Included | Not available |
| Contacts with no storage capUnlimited contacts on all plans on Laureo, with up to 10,000 leads active in cold sequences at once per organization on Ultra; Smartlead stores 2,000 contacts on Base and 30,000 on Pro, and unlimited storage starts on Unlimited Smart, at $174 a month | Included | Included |
| Quotes and invoicesEvery Laureo plan sends quotes and invoices with payment reminders, and Business and Ultra add card payments; no quote or invoice line appears in the Smartlead plan comparison | Included | Not available |
| Help desk and tickets for your customersCustomer tickets, macros and a help center arrive with Business and Ultra on Laureo; the Smartlead plan comparison has no support desk line | Included | Not available |
| A written no-training promise for your dataThe Smartlead terms license User Data for use during the subscription for listed purposes that include developing other services, and state no exclusion for AI training | Included | Not available |
| Contact enrichmentComing soon on Laureo; Smartlead sells verified prospect emails as a $59 a month add-on on Base and Pro | Coming soon | Add-onAvailable as an add-on |
| Phone and SMSPhone and SMS are coming soon on Laureo; Smartlead's SmartDialer runs on calling credits from $9 a month | Coming soon | Add-onAvailable as an add-on |
Every tool in Laureo
The table covers the rows that matter against Smartlead. Here is the whole Laureo toolset, by name. The pricing page shows which plans include each one.
Marketing & Communication
Deals & Revenue
- Quotes & Invoices
- Booking Pages
- Deal Rooms
Customer Support
- Tickets & Help Desk
- Knowledge Base
- Public Help Center
- Feedback
- Live Chat
- AI Customer Support Agent (add-on)
Automation
Why teams move from Smartlead to Laureo
- The CRM from the first planContacts, deals and the pipeline come on every plan. The Smartlead Base plan has no CRM access, which starts on Pro.
- No contact storage to pruneUnlimited contacts on all plans. Smartlead stores 2,000 contacts on Base and 30,000 on Pro, below its Unlimited plans.
- Everything after the replyQuotes, invoices and payment reminders come on every plan, and tickets on Business and Ultra. The Smartlead plan comparison lists no quotes, invoices or help desk.
- A written no-training promiseLaureo's AI never trains on your data. The Smartlead terms license User Data during the subscription for listed purposes that include developing other services.
- Mailbox protection with Cold OutreachOn Ultra, the managed ramp, per-mailbox pacing, bounce auto-pause, suppression lists and SPF, DKIM and DMARC checks come with Cold Outreach for the Google Workspace or Microsoft 365 mailboxes you connect, with nothing extra to buy for those tools.
Smartlead's AI, and Laureo's agent roster
Smartlead includes SmartAssistant in every plan, and some of its actions spend the paid credits of the feature they use, while calling runs on separate SmartDialer credits; Laureo includes monthly AI credits on every plan, and on Ultra it drafts replies to interested cold leads for you to review and send.
Laureo runs named agents instead. They work in the background and share one pool of monthly AI credits with no per-conversation fees. By default, every agent except Ticket Triage asks before it changes anything, and each comes with every plan; Ticket Triage comes with Ultra.
- Lead Router reads each new form lead, drafts a first reply and proposes an owner and a follow-up task.
- Deal Follow-Up flags deals that have gone quiet and drafts the next follow-up.
- Duplicate Guard checks each new company for a duplicate and proposes the merge.
- Quote Follow-Up drafts a follow-up when a client opens a quote without accepting it.
- Inbox Clerk turns email from your contacts into CRM work, such as a task, a ticket or a deal link.
- Ticket Triage sorts each new customer ticket and finds the matching help article, on the Ultra plan.
Your data stays yours. Every record is isolated to your workspace, and the AI never trains on or keeps your data.
Related Resources
- AlternativeSmartlead alternativeA Smartlead alternative with the CRM on every plan, unlimited contacts on all plans, and cold outreach on Ultra from sending mailboxes you connect.
- ComparisonSmartlead pricingHow much does Smartlead cost? Base, Pro and both Unlimited plans with contacts, sends and add-ons, each dated, and what a Smartlead plan leaves out.
- ComparisonInstantly vs Smartlead, and the all-in-one optionInstantly vs Smartlead: send and contact caps, a separate CRM plan against CRM access from Pro, next to Laureo Ultra with cold outreach inside the CRM.
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- PricingEvery plan, what is included, and the monthly AI credits.
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Laureo vs Smartlead FAQs
Common questions about choosing between Laureo and Smartlead
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