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Everything you need to know about using Laureo

Help Center

Overview
Reports GalleryCustom Report BuilderDashboardsScheduled DeliveryExportingWin-Loss AnalysisAI ReportsPreferences
Help CenterReportsReports Gallery

Reports Gallery

Browse built-in reports and analytics

Overview

The reports gallery provides a library of built-in reports to analyze your CRM data.

Reports give you insights into your sales pipeline, team performance, revenue trends, and customer activity. The gallery includes pre-built reports that cover the most common analytics needs, and you can create custom reports for more specific analysis.

Built-In Report Types

Pre-configured reports available out of the box.

Overview

A single high-level summary of your CRM. It gathers the headline numbers — total open pipeline, won revenue, companies, and activity — alongside pipeline by stage, deals by owner, and an activity trend, so you get the whole picture at a glance.

Sales Forecast

Projected revenue from your open pipeline, broken down by timeline, stage, or owner. The forecast looks at deals still to close and their expected close dates, so you can see where revenue is expected to land over the coming months.

Pipeline Analysis

Stage conversion rates and deal progression shown as a funnel. See how many deals sit at each stage and the value they carry, and identify the stages where deals stall or drop off.

Activity Report

Activity trends by type over time. Track how the volume of calls, emails, meetings, and tasks logged by your team changes week to week, so you can see whether the work that drives deals is keeping pace.

Inactive Leads & Customers

Companies with no recent activity that need attention. This report lists accounts that have gone quiet — with their owner, type, status, and when they were last contacted — so nothing slips through the cracks.

Win/Loss Analysis

Closed-won versus closed-lost deals by stage and owner, with counts and revenue. It is the starting point for understanding what drives your wins and losses; the dedicated Win-Loss Analysis article covers it in depth.

Report Categories

Reports are organized into categories for easy browsing.

  • All — Every report in one list, across all categories. This is where the gallery opens by default.
  • Overview — A curated starter set that spans pipeline, activity, and revenue at a glance.
  • Sales — Revenue, deal, and forecasting reports built on your deals.
  • Pipeline — Stage conversion, funnel, and velocity reports that show how deals move.
  • Team — Activity leaderboards, per-owner results, and win rates by owner.
  • Custom — Reports you have built with the custom report builder.

Alongside the category tabs, a Dashboards tab collects the multi-report dashboards you compose from saved and built-in reports. See the Dashboards article for how to build one.

Viewing Reports

Interact with a report using its date range, scope, and drill-down.

Click on any report in the gallery to open it. Each report provides interactive controls that let you adjust the data being displayed without modifying the report itself.

Report Controls

  • Date Range — Select a preset range — Last 7 days, Last 30 days, Last 90 days, this month, last month, this quarter, or this year. The report updates automatically when the date range changes.
  • Scope — On reports built from records that have an owner, an Everyone / Mine toggle lets you switch between the whole team's data and only your own. It appears when your role can see beyond your own records; otherwise the report is already scoped to you.
  • Drill down — Click any bar, slice, funnel stage, or point on a chart to open a drawer listing the individual records behind that number. The Breakdown table below the chart is clickable too — click a row to inspect its records, and a row split across several groupings (say stage and owner) drills to exactly that combination. Every figure a report shows traces back to the exact rows that produced it.
  • Configuration summary — A rail alongside the report shows how it is built — its measures, grouping, and filters — as a read-only summary, together with a How this was computed explanation. When a report combines conditions, the filters read as Any of and All of groups so you can see how they fit together. These are display only in the viewer; to change the grouping or filters, use Add filter in the rail to open the report in the builder.
Editing a report you don't own
When you open a built-in report or a report a teammate has shared with you, the edit button reads Save as rather than Edit. Editing it opens the builder and saves your changes as your own new copy, so the original is never altered for everyone else.
Set where Reports opens
In Report Preferences you can choose the category the gallery lands on and a default landing report, so opening Reports takes you straight to the view you check most.

Refreshing Data

Keep your reports up to date with the latest CRM data.

Reports load with current data each time you open them. If you have a report open and want to see the latest changes, click the refresh button in the top-right corner of the report view. Reports do not auto-refresh while you are viewing them to avoid disrupting your analysis.

Report data freshness
Reports reflect real-time CRM data. Any changes made to records (new deals, updated stages, logged activities) are immediately available in reports when you refresh.

Related Articles

Custom Report Builder— Build custom reports with charts and metricsDashboards— Compose dashboards from saved and built-in reportsExporting Reports— Download report data to CSV or PDFWin-Loss Analysis— Analyze why deals are won or lostGoals & Quotas Overview— Track revenue targets and sales quotas
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