Copper is a clean, Gmail-native CRM, but it skips Outlook and its real sales tier starts at $59/seat before you bolt on email marketing, tickets, quotes, and scheduling. Laureo is an all-in-one platform that runs your whole sales process and operations: pipeline, marketing, support, billing, and scheduling in one plan, with six AI agents and both Gmail and Outlook included.
One Laureo plan covers the whole stack. Here is how the entry price lines up against Copper.
Pro, billed annually ($99.99 month-to-month)
One plan replaces the CRM plus the email-marketing, quote, ticketing, and scheduling tools Copper leaves you to bolt on, with six AI agents and both Gmail and Outlook included.
The $9 Starter has no deal tracking, pipelines, or leads. The real sales floor is Professional at $59/seat/mo, with email marketing, quotes, tickets, and scheduling all separate tools on top.
Competitor pricing as of the verified date above. Check their site for current rates.
A check means it is on the plan. “Add-on” means it costs extra or lives on a higher tier. A line means it is not available.
| Feature | Laureo | Copper |
|---|---|---|
| AI agents that run on a scheduleLaureo ships six named agents that act on their own; Copper has a read-only ChatGPT connector you query | Included | Not available |
| AI included, no separate add-onCopper adds a ChatGPT connector and email-writing helpers, but they answer and draft rather than act | Included | Included |
| Predictable AI pricing (usage budget, no per-action fees)Laureo includes AI in every paid plan as a share of your plan budget, with no per-action fees and no separate AI license, and you can bring your own model key. Copper gates its AI writing tools to the Professional and Business tiers | Included | Add-onAvailable as an add-on |
| Contact management | Included | Included |
| Pipeline and deal trackingCopper gates deals and leads behind Professional and up; Starter and Basic have none | Included | Add-onAvailable as an add-on |
| Two-way email sync (Gmail) | Included | Included |
| Two-way email sync (Outlook)Copper has no Outlook or Microsoft 365 support; one Outlook user rules it out | Included | Not available |
| Broadcast email campaigns (A/B and segmentation)Copper does Gmail bulk send capped at 200 contacts; real campaigns mean a separate Mailchimp subscription | Included | Not available |
| Outbound email sequencesCopper email series is gated to its higher tier; Laureo runs sequences on its campaign follow-up engine | Included | Add-onAvailable as an add-on |
| Workflow automationCopper automation is Professional and up, single-condition, no loops | Included | Add-onAvailable as an add-on |
| Support ticketsCopper routes support to a separate Zendesk subscription | Included | Not available |
| Knowledge base for your customers | Included | Not available |
| AI-assisted support inbox with answer-botLaureo runs a three-pane Service inbox with per-priority SLA targets and macros, a public Help Center, and on Ultra an agent-assist that drafts replies for approval with a signed resolution log plus an answer-bot grounded only in your verified articles that hands off to a human; Copper routes support to a separate Zendesk subscription | Included | Not available |
| Quotes and invoicingCopper relies on QuickBooks for billing | Included | Not available |
| Invoicing and payments | Included | Not available |
| Surveys (NPS and CSAT) | Included | Not available |
| Public booking pages and schedulerCopper has a basic booking link; round-robin and resources mean Calendly | Included | Add-onAvailable as an add-on |
| Two-way calendar syncCopper syncs Google Calendar only | Included | Add-onAvailable as an add-on |
| Contact enrichmentLaureo includes enrichment on every plan and provides the data itself; Copper enrichment starts on Basic | Included | Included |
| Multi-currency billingLaureo quotes and invoices in 48 currencies; Copper paywalls multi-currency at Business | Included | Add-onAvailable as an add-on |
| Public API and outbound webhooksBoth expose a public REST API; Laureo also ships outbound webhooks | Included | Included |
| Built-in team chat and Deal RoomsCopper leans on a separate Slack subscription; Laureo has native chat plus internal chat on each deal | Included | Not available |
| Phone, SMS, and WhatsAppPhone and SMS are a paid add-on on Laureo; Copper logs calls but does not bundle calling | Add-onAvailable as an add-on | Not available |
| CRM panel inside the Gmail windowCopper Chrome sidebar lives in Gmail; Laureo brings email into its own inbox instead | Not available | Included |
| Native mobile app (iOS and Android)Copper ships native apps with business-card scanning; Laureo is an installable web app that works offline | Not available | Included |
Copper ships a read-only ChatGPT connector that answers questions about your records, plus email-writing helpers, versus Laureo's six named agents that run on a schedule and act on their own.
Laureo runs six named agents instead. They work in the background, come with every plan, and share one monthly usage budget with no per-conversation fees.
Every record is isolated to your workspace, there is a full history of who changed what, files are scanned for viruses before they are stored, the AI never trains on or keeps your data, and the platform is independently security tested and verified.
Common questions about choosing between Laureo and Copper
Move your Copper data over, switch on your AI agents, and watch the busywork disappear.
14-day trial for $2.99, credited to your first month. Cancel any plan at any time before the end of your billing cycle, no contract fees, no 30-day notice, no penalties.