Pipedrive nails the kanban pipeline and recently added post-sale project delivery, but it still sends tickets, customer support, surveys, and billing to other vendors. Laureo keeps the whole customer relationship in one plan: the same kanban plus a service inbox, surveys, invoicing, team chat, and six built-in scheduled agents.
Laureo is a strong Pipedrive alternative if you want the pipeline and everything after it. Pipedrive nails the kanban board and now handles post-sale projects, but support tickets, a customer knowledge base, surveys, and invoicing still route out to other vendors. Laureo keeps the same visual pipeline plus a service inbox, surveys, quotes, invoicing, team chat, and 6 built-in scheduled agents on one plan.
One Laureo plan covers the whole stack. Here is how the entry price lines up against Pipedrive.
Pro, billed annually ($99.99 month-to-month)
One plan covers the same pipeline plus the tickets, surveys, quotes, invoicing, team chat, and six built-in scheduled agents you would otherwise buy from other vendors.
The $14 Lite tier has no two-way email sync, automation, or sequences. Most teams run Premium at $59/seat/mo, with campaigns, calling, and lead generation billed on top as add-ons.
Competitor pricing as of the verified date above. Check their site for current rates.
A check means it is on the plan. “Add-on” means it costs extra or lives on a higher tier. A line means it is not available.
| Feature | Laureo | Pipedrive |
|---|---|---|
| AI agents that run on a scheduleLaureo ships six built-in scheduled agents that act on their own, plus a library of agent templates and a co-pilot that work real records through an approval queue; Pipedrive is rolling out an agentic assistant but today it largely surfaces risk and drafts the next action for the rep to trigger | Included | Not available |
| AI included, no separate add-on | Included | Included |
| Predictable AI pricing (generous monthly budget)Pipedrive folds its AI Sales Assistant into the seat price, so both are predictable | Included | Included |
| Contact and pipeline management | Included | Included |
| Visual pipeline kanban | Included | Included |
| Multiple pipelines | Included | Included |
| Two-way email sync (Gmail and Outlook)Pipedrive needs the Growth tier or higher for full two-way sync | Included | Included |
| Workflow automation on the base planPipedrive caps automations by tier and starts them at Growth | Included | Add-onAvailable as an add-on |
| Broadcast email campaigns (A/B and segmentation)Pipedrive Campaigns is a paid add-on priced by contact volume | Included | Add-onAvailable as an add-on |
| Outbound email sequencesLaureo runs sequences on its campaign follow-up engine; Pipedrive starts sequences at the Growth tier | Included | Included |
| Support ticketsPipedrive sends you to Zendesk or Freshdesk | Included | Not available |
| Customer service inbox with SLAs and an answer-botLaureo ships a three-pane Service inbox with per-priority SLA targets, macros, and an answer-bot grounded only in your verified articles; the answer-bot and reply-drafting agent-assist are on the Ultra plan. Pipedrive routes customer service to Zendesk or Freshdesk | Included | Not available |
| Knowledge base for your customers | Included | Not available |
| Surveys (NPS and CSAT)Pipedrive expects a separate survey tool | Included | Not available |
| Quotes and proposalsPipedrive Smart Docs, bundled only from the Premium tier | Included | Add-onAvailable as an add-on |
| Invoicing and paymentsPipedrive routes invoicing out to QuickBooks, Xero, or Stripe | Included | Not available |
| Public booking pages and schedulerPipedrive Scheduler starts on Growth and cannot take payment at booking | Included | Add-onAvailable as an add-on |
| Lead capture and formsPipedrive LeadBooster, a paid add-on | Included | Add-onAvailable as an add-on |
| Multi-currency billingLaureo quotes and invoices in 48 currencies | Included | Not available |
| Built-in team chat and Deal RoomsPipedrive expects you to use Slack or Teams separately | Included | Not available |
| Contact enrichmentComing soon on Laureo, with the data provided for you on every plan; Pipedrive enriches via Smart Data on higher tiers | SoonComing soon | Included |
| Public API and outbound webhooks | Included | Included |
| Phone, SMS, and WhatsAppPipedrive calling is a metered add-on and it now has a native WhatsApp integration in open beta on Growth and up; on Laureo, phone, SMS, and WhatsApp come through the Phone and SMS add-on, which is coming soon | SoonComing soon | Add-onAvailable as an add-on |
| Post-sale project deliveryBoth run delivery after the close: Laureo turns a won deal into a linked delivery board with list, board, calendar, and timeline views, milestones, dependencies, templates, and on Business and Ultra a budget tracked against hours and a client status page; Pipedrive Projects is a deeper standalone module with sprint-style Gantt planning | Included | Included |
| Native mobile app (iOS and Android)Pipedrive ships native apps with a business card scanner; Laureo is an installable web app that works offline | Not available | Included |
| Large third-party app marketplacePipedrive lists 500+ apps; Laureo connects Google Workspace, Microsoft 365, and Stripe, with a public API and webhooks | Add-onAvailable as an add-on | Included |
Pipedrive's AI assistant surfaces at-risk deals, drafts emails, and suggests the next action; it is rolling out an agentic experience that takes action as needed, but today it largely surfaces risk and drafts steps for the rep to trigger. Laureo runs six built-in scheduled agents that create tasks and clean data without being prompted, plus a co-pilot and agent templates that work real records through an approval queue.
Laureo runs six named agents instead. They work in the background, come with every plan, and share one monthly usage budget with no per-conversation fees.
Every record is isolated to your workspace, there is a full history of who changed what, files are scanned for viruses before they are stored, the AI never trains on or keeps your data, and the platform is independently security tested and verified.
Common questions about choosing between Laureo and Pipedrive
Move your Pipedrive data over, switch on your AI agents, and watch the busywork disappear.
14-day trial for $2.99, credited to your first month. Cancel any plan at any time before the end of your billing cycle, no contract fees, no 30-day notice, no penalties.