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Creating & Managing Tasks

Create tasks with priorities, tags, reminders, calendar sync, and related records

Creating a Task

Add a new task from the Task Board, a project, a company, or anywhere in the app.

1

Open the task create dialog

Click New Task in the top-right corner, click the + icon at the top of any kanban column to pre-select that status, press n on the Task Board, or press Ctrl+Shift+N from anywhere in the CRM.

2

Enter title and description

The Title is required. The Description supports rich text with basic formatting, links, and checklists for inline subtasks.

3

Set priority and due date

Pick a Priority (Low, Medium, High, Urgent) and a Due Date. Overdue tasks are highlighted in red.

4

Add tags

Use the Tag selector to attach one or more tags. Type to search existing tags or hit Enter on a new term to create it on the fly. Tag chips appear on the card and are filterable.

5

Set a reminder

The Reminderdropdown schedules a notification relative to the due date: at due time, 15 minutes before, 1 hour before, 1 day before, or a custom offset. Reminders fire in-app and via the user's configured notification channels.

6

Link a related company or person

Use the Related company and Related person selectors to link the task to CRM records. Linked tasks appear on the company and person detail pages under the Tasks section.

7

Toggle calendar sync

If you have a connected calendar, flip Sync to calendar on to push this task to Google or Outlook. The toggle is disabled when no calendar is connected.

8

Assign and save

Pick an Assignee and click Save. The task appears in the correct status column immediately (optimistic update).

Quick-Add Inline Flow

Create a task without opening a dialog.

Click the inline + Add task link at the bottom of any board column (or the last row of list view) to reveal a compact input. Type a title and press Enterto create. The task inherits the column's status and defaults to Medium priority with no due date. Press Esc to cancel. Use the full dialog when you need tags, reminders, or related records.

Task Fields

Complete reference for every field on the task form.

FieldDescription
Title*The name of the task.
DescriptionRich-text details, instructions, and inline checklists.
PriorityLow, Medium, High, or Urgent. Color-coded badge on the card.
Due DateThe deadline. Overdue tasks are highlighted in red.
TagsFree-form tags; create new tags inline. Used for filtering and grouping.
ReminderNotification offset relative to the due date (at due, 15m, 1h, 1d, or custom).
Related CompanyLink the task to a company. Surfaces on the company detail page.
Related PersonLink the task to a contact. Surfaces on the person detail page.
Sync to CalendarIf a calendar is connected, pushes this task as an event on its due date.
AssigneeTeam member responsible for the task.
ProjectParent project. Leave empty for standalone tasks.
StatusTo Do, In Progress, or Done. Determines the kanban column.

Editing Tasks

Update details inline or in the detail panel.

Click any card to open the detail panel. Every field is inline-editable; changes save automatically. Priority, status, and assignee can also be edited directly from the card via right-click context menu without opening the panel.

Completing Tasks

Mark tasks done from the board, detail panel, or via keyboard.

Drag a card to the Done column, toggle the completion checkbox in the detail panel, or press c on the focused task. When calendar sync is on, completing the task marks the calendar event as done (and removes it from upcoming views after the due date).

Deleting Tasks

Remove tasks that are no longer needed.

Use the Delete action in the detail panel or context menu. An undo toast appears for 5 seconds. After that, the task is permanently removed and, if synced, its calendar event is deleted as well.

Templates for repeatable work
For onboarding, project kickoffs, or monthly reviews, use task templates to pre-fill title, description, priority, tags, and reminders in one click. See the Templates article.