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Help Center

Overview
Inventory OverviewList SettingsVariants, SKUs & UnitsStock LevelsPurchase OrdersPurchase Order SettingsSales OrdersSales Order Settings
Help CenterInventorySales Order List Settings

Sales Order List Settings

Customize how the sales order list looks and behaves — columns, density, sorting, default filters, and order notifications

Two ways to open the same settings

Tune your view from a slide-in panel on the list, or from a full settings page.

Sales order list settings control how your sales orders table is presented to you — which columns appear, how dense the rows are, how many orders load per page, the order they sort in, and which orders the list starts on. You can reach these settings two ways, and they always show the same values:

  • The settings panel— open it from the gear in the toolbar above the sales order list. It slides in from the right so you can change a control and see the list update behind it right away. The same gear also appears on each individual sales order's page, so you can adjust your list without leaving a record.
  • The settings page — go to Settings > Sales order list for the same controls laid out on a full page, useful when you want to review everything at once.
Your view, not everyone's
These settings are personal to you. Changing your columns, sort order, or default filter only affects how the list looks on your account. Your teammates keep their own preferences, and nothing you change here is saved onto the sales order records themselves.

Columns

Choose which columns appear in the table.

Toggle individual columns on or off to build the view you want. The available columns are the SO number, customer, status, fulfilled, to ship, and total — each can be shown or hidden. Every column is shown by default, and any columns you hide are remembered so the table looks the same the next time you open it.

Density

Set how much vertical space each row takes.

Choose between Comfortable and Compact. Comfortable gives each row a little more breathing room and is easier to scan; compact fits more orders on screen at once, which is handy when you are working through a long list. Pick whichever suits how you read the table.

Rows per page

Control how many sales orders load on each page.

Set how many orders appear before you need to page forward — 25, 50, or 100. A smaller page size loads faster and keeps scrolling short; a larger page size lets you see more orders without paging. The pagination controls at the bottom of the list always reflect the page size you choose here.

Default sort

Pick the order the list opens in.

Choose the field the list is sorted by when it first loads, and whether it sorts ascending or descending. You can sort by created date, SO number, status, total, remaining to ship, or last updated. New sales orders are shown first by default (created date, newest first). The default sort simply decides the order the list opens in each time you come back to it.

Default status filter

Decide which sales orders the list shows by default.

Set a starting status filter that is applied every time you open the sales order list — for instance, opening straight to open orders, or to a stage such as partially fulfilled, fulfilled, partially invoiced, invoiced, closed, or cancelled. Leave it on Any status to show every order. You can always clear or change the filter on the list itself; the default just decides what you see first.

Backordered only

Focus the list on orders still owing a shipment.

Turn this on to default the list to open orders that are still owing a shipment — the orders you most likely need to chase. When it is on, it takes precedence over the default status filter, so the list opens straight to your backorders. It is a convenience filter — it narrows what is displayed, never what you are allowed to see (see the note below).

Order notifications

Choose how you are told when a sales order or shipment changes.

Control the notifications you receive about orders and fulfillment — when an order is received, assigned to you, changes status, or is cancelled, and when a shipment is shipped, delivered, or hits an exception that needs attention. For each event you can choose whether to be notified in the app, by email, or both. These order notification controls live in the slide-in panel, and the choices you make here are your overall notification preferences for orders and fulfillment.

Notifications follow you everywhere
Order notification preferences are part of your overall notification settings, so the choices you make here line up with what you see in the notifications center and your other notification controls.

Saving and syncing

Changes save themselves and follow you across devices.

There is no save button. Every change you make autosaves the moment you make it, and a brief saved indicator confirms it. Because the panel and the settings page read and write the same preferences, a change in one shows up in the other immediately — and because they are stored on your account rather than in the browser, they follow you to any device you sign in on.

Customizing your view never changes what you can see
These settings only change how the list is presented to you — the columns, order, density, and which orders are shown by default. They never change which sales orders you are permitted to access. Visibility is always governed by your role and permissions, so hiding a column or applying a default filter never exposes data you would not otherwise be allowed to see, and clearing a filter never reveals records that are off-limits to you.

Related Articles

Sales Orders— Fulfill goods orders from an accepted quote — ship partially and track backordersStock Levels— On-hand, allocated, and available stock; reorder points and low-stock alertsCompany List Settings— Customize the companies list — columns, density, sorting, and default filtersProduct List Settings— Customize the product catalog — columns, density, sorting, and default filtersNotification Settings— Manage how and when the CRM notifies you
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