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Moving Deals Between Stages

Use drag and drop on the Kanban board to advance opportunities through your pipeline stages

Advance Deals with a Simple Drag

The Kanban board supports full drag-and-drop functionality for moving opportunities between pipeline stages. Simply grab a deal card and drop it into a different stage column. The system automatically updates the deal's stage, adjusts the probability percentage, recalculates the weighted value, and updates all aggregate metrics in real time.

How to Move a Deal

Follow these steps to drag a deal card from one stage to another.

1

Hover over the deal card

Position your cursor over the opportunity card you want to move. The cursor changes to a grab icon indicating the card is draggable.

2

Click and hold to pick up the card

Press and hold the mouse button. The card lifts visually to indicate it has been picked up, and the other cards shift to make room. On a touch screen, such as a phone or a tablet, cards do not drag at any window size; see the next section for how to move them there.

3

Drag to the target stage column

While holding, move the card horizontally to the desired stage column. The target column highlights to confirm where the card will be dropped.

4

Release to drop the card

Let go of the mouse button to drop the card into the new stage. The deal is saved immediately — there is no need to click a separate save button.

Moving a Deal on a Phone or Tablet

On a touch screen the board moves deals from a menu instead of a drag.

When the window is narrower than 1024 pixels, as on a phone, a tablet held upright or a narrow browser window, the board shows one stage at a time. Pick the stage from the row of stage buttons above the board. A wider window, such as a tablet held sideways, shows the stages side by side. On a touch screen cards do not drag at any width, and tapping a card opens its preview. With a mouse in a narrow window, the card's … button below works the same way.

1

Open the stage sheet

Tap the card's … button and choose Move to stage…, or press and hold the card. The same menu also has Quick edit, which opens the deal's edit panel.

2

Pick the new stage

The Move to stage sheet lists the pipeline's open stages, plus Won and Lost when the pipeline has them. Picking Won or Lost first asks for the win or loss details, as dropping a card on that lane does on a computer. The move saves straight away, with the same automatic updates as a drag.

To add a deal to the stage you are looking at, tap Add deal at the bottom of its column. The new deal form opens with that stage and the selected pipeline already filled in.

What Happens Automatically

Several fields and metrics update instantly when you move a deal between stages.

Stage Update

The opportunity's stage field updates to match the column it was dropped into. This change is reflected everywhere the opportunity appears, including the list view and detail page.

Probability Adjustment

The probability percentage updates to the new stage's default value. For example, moving a deal from Discovery (10%) to Qualification (25%) automatically sets the probability to 25%.

Weighted Value Recalculation

The weighted value recalculates immediately using the new probability. A $100,000 deal moved from Discovery (10%) to Proposal (50%) changes its weighted value from $10,000 to $50,000.

Column Metrics

Both the source and destination columns update their deal count, total value, and weighted value to reflect the move.

Board Summary

The board footer summary recalculates the weighted pipeline and average deal size to account for the updated probability.

Change History

A change history entry is recorded on the opportunity, capturing the stage transition, timestamp, and the user who made the change.

Probability can still be overridden
While the probability updates automatically on a stage change, you can always manually override it afterward from the opportunity detail page. The auto-update sets the default for that stage, but your manual value takes precedence.

Moving to Closed Won or Closed Lost

What happens when a deal reaches a terminal stage.

Closed Won

Dropping a deal into Closed Won sets its probability to 100%. The deal's weighted value becomes equal to its full amount. A Create Project action becomes available on the opportunity detail page, allowing you to convert the won deal into a delivery project.

Closed Lost

Dropping a deal into Closed Lost sets its probability to 0%. The deal no longer contributes to the weighted pipeline total. The opportunity remains in the system for historical reporting and can be reopened, as described in the tip below.

Reopening a won or lost deal
On the board, Won and Lost are collapsed lanes that show a count and a total rather than cards, so a closed deal cannot be dragged back out. To reopen one, click the Won or Lost lane to see those deals in the table view, open the deal, and change its Stage to an open stage. The deal then re-enters your active pipeline and appears on the board again.

Best Practices

Get the most out of drag-and-drop pipeline management.

Update the Next Step after moving

After advancing a deal to a new stage, click into the opportunity and update the Next Step field. This keeps your team aligned on what needs to happen before the deal can move to the next stage.

Log an activity with stage changes

Pair each stage advancement with a logged activity (call, meeting, or note) that explains why the deal is progressing. This builds a complete history and prevents deals from moving forward without evidence of customer engagement.

Use pipeline reviews for bulk updates

Schedule regular pipeline review sessions where you walk through the board stage by stage. Drag deals forward or backward as appropriate, and move stale deals to Closed Lost to keep the pipeline accurate.

Stage moves are immediate
A stage move saves the moment you make it. After a move between open stages, a toast offers Undo for 10 seconds; after that, move the deal back to the correct column yourself. A move to Won or Lost offers no Undo, so reopen the deal as described above. Both moves will be recorded in the change history.