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Mobile Notification Bell

The floating bell on phones and narrow windows, the unread count it carries, and the screens where it steps aside

Where the bell is on a phone

Top right, floating above the page.

On a computer the notification bell sits in the top bar. Phones and narrow browser windows have no top bar, so the bell floats instead: a round button in the top-right corner of the screen, above whatever page you are on. It stays put as you scroll and it is there on every ordinary page, so notifications are always one tap away.

Tap it to open your notifications. On a phone they arrive as a sheet that slides up from the bottom of the screen; on a wider window they drop down from the bell itself. Either way it is the same list, with the same actions, and the same View all notifications route into the full inbox.

One bell, two homes
The floating bell and the top-bar bell are the same bell. Only one of them is ever on screen: widen the window past a tablet and the floating bell steps aside for the top bar, narrow it again and the floating bell comes back. Nothing about your notifications changes with the window.

The unread count

A real number, capped at 99+.

When you have unread notifications, a blue badge sits on the corner of the bell with the number in it. Past ninety-nine the badge reads 99+ rather than growing, but the exact figure is still there for screen readers, which announce the bell with the real count, for example "Notifications, 245 unread". With nothing unread there is no badge at all.

The count is of things you have not read yet. It is not a to-do list and it does not have to be driven to zero. Work you actually owe lives in My Work, which keeps its own count and is the one you clear. The split is explained in My Work vs Notifications.

Expect the badge to drop as soon as you open the bell. Opening it marks the items it loaded as read, the same as it does on a computer, and anything that arrives while the panel is open is left alone. Read state is always reversible with Mark unread. See Notifications Inbox for the detail.

Screens where the bell is not shown

Full-screen surfaces keep the corner for themselves.

A handful of pages take over the whole phone screen and run their own header. A button floating over them would sit on top of their content rather than on top of chrome, so on these the bell steps aside:

  • Team Chat
  • Email
  • Calendar
  • Laureo AI
  • My Work
  • Goals
  • Service inbox
  • A report you are viewing
  • Notifications itself, where a shortcut to the page you are on would be pointless
The count is still with you
You never lose sight of it. The More tab in the bottom bar carries a badge that sums everything waiting behind it, notifications included, and it is capped at 99+ the same way. Open More and the Notifications row inside carries its own unread count, so you can go straight there in two taps from any of the screens above.

If you installed the app

The bell keeps clear of the status bar.

Added to your home screen, the CRM runs without the browser chrome, and the top of the screen belongs to your phone status bar. The bell allows for that and keeps a gap below the clock and the battery instead of sitting against them. Installing is covered in Install App.

Controlling what reaches you

The bell shows what your settings let through.

The bell reflects your notification settings rather than overriding them. If a type of notification is too noisy, turn it down in Settings > My preferences > Notifications, where you choose which types reach you in the app, by email, and as a browser push, plus quiet hours and your digest schedule. Turning a type off there removes it from the count here.