On a computer the notification bell sits in the top bar. Phones and narrow browser windows have no top bar, so the bell floats instead: a round button in the top-right corner of the screen, above whatever page you are on. It stays put as you scroll and it is there on every ordinary page, so notifications are always one tap away.

Tap it to open your notifications. On a phone they arrive as a sheet that slides up from the bottom of the screen; on a wider window they drop down from the bell itself. Either way it is the same list, and the same View all notifications route into the full inbox.

On a phone each notification is one compact row: its title with a dot when it is unread, and under it the start of the message and how long ago it arrived. Tap the row to open it. Its actions sit behind the three-dot button at the end of the row: Open, Snooze for 1 hour, Snooze for 4 hours, Snooze until tomorrow and Dismiss, with Open shown only when the notification links somewhere and the snooze lengths only where snoozing makes sense. On a wider window the same actions sit beside each row.

When you have unread notifications, a badge sits on the corner of the bell with the number in it. Past ninety-nine the badge reads 99+ rather than growing, and screen readers hear the same capped figure the badge shows, for example "Notifications, 99+ unread". With nothing unread there is no badge at all.

It counts notifications you have not read, that you have not archived, and that are not currently snoozed. It is the same number the bell on a computer shows, the same number on the Notifications row in the menu and the same number at the top of the inbox. If you have installed Laureo on a device that supports it, its app icon counts the same notifications, and Laureo sends it the full number where the bell stops at 99+: on an iPhone or iPad the icon reads, say, 245, while an app installed from Chrome or Edge on a computer shows anything over 99 as 99+. There is one unread notification number in Laureo and every one of those places is showing you it.

The number is of things you have not read yet. It is not a to-do list and it does not have to be driven to zero. Work you actually owe lives in My Work, which keeps its own count and is the one you clear. The split is explained in My Work vs Notifications.

The bell now rides along on most full-screen pages, including Email, Calendar, Goals, My Work and Agents, which used to be without it. Five surfaces still keep their top-right corner, because a floating button there would land on their own controls rather than on chrome:

• Team Chat
• Laureo AI
• Service inbox
• A report you are viewing
• Notifications itself, where a shortcut to the page you are on would be pointless

If this device has alerts turned on, a strip at the top of the bell panel says Alerts on for this device, with an Alerts menu beside it. On a phone it opens as a sheet from the bottom of the screen. It holds On, Pause for 1 hour, Pause until tomorrow, Turn off on this device and Notification settings.

That is deliberate: the bell is where you go when an alert has just interrupted you, so the way to stop it is there rather than several taps into settings. While a pause is running the strip says when it ends and offers Resume. If this device has no alerts, the same place says Alerts are off on this phone with Turn on instead, or Blocked in this browser with How to fix where the browser blocks them. Alerts are covered in full in Alerts and sounds.

Added to your home screen, the CRM runs without the browser chrome, and the top of the screen belongs to your phone status bar. The bell allows for that and keeps a gap below the clock and the battery instead of sitting against them. The unread number also appears on the app icon itself where the device supports it (on iPhone and iPad, once alerts are on; Chrome on Android shows no number). Installing is covered in Install App.

The bell reflects your notification settings rather than overriding them. If a type of notification is too noisy, turn it down in Settings > My preferences > Notifications, where you choose which events reach you in the app, as an alert on your devices, and by email, plus quiet hours and your digest schedule. Turning an event off there removes it from the number here.