How goal at-risk and goal achieved alerts reach you: immediate at-risk emails, one combined email per check, per-goal deep links, and how to change the frequency or turn them off.
Laureo watches every active goal you own and tells you when it crosses a line that matters.
Goal alerts fire when a goal you own crosses a threshold, not on a fixed timer. There are two:
Both alerts are personal to the goal owner. A team goal notifies each member who owns it. Every alert message names the goal and, for an at-risk alert, how far behind it is (for example, "‘Q3 New Business’ is behind pace (48% complete)").
At most one alert per crossing, per goal period, never a repeating nag.
Laureo checks your goals a few times a day. An alert fires only when a goal crossesinto a new state, and only once for that crossing within the goal's current period. A goal that stays at risk does not email you again and again inside the same period. When the goal rolls into its next period (a new month, quarter, or year), the alerts re-arm, so a fresh at-risk crossing next period can alert you again.
If several goals cross at the same time, they arrive together.
When more than one of your goals crosses in the same check, the alerts are combined into a single email that lists all of them, rather than a separate email per goal. So five goals slipping at-risk in the same check send you one email covering all five, not five inboxes-full. A single crossing keeps its own specific message. The in-app bell still shows each goal as its own entry so you can open, snooze, or act on them one at a time.
No hunting through the list to find which goal the email is about.
Each alert, in the email and in the bell, links straight to the specific goal it is about. Opening it takes you to the Goals page, scrolls to that goal, and highlights it, so you can see its progress and decide what to do next without searching. In a combined email, each listed goal carries its own link.
The controls live with the rest of your notification preferences.
Go to Settings > Notifications and find the Goals & Leaderboardcategory. It has a row for Goal at risk and a row for Goal achieved, each with the same three controls as every other notification type:
| Field | Description |
|---|---|
| In-App | Whether the alert appears in your Notifications bell and inbox. On by default for both goal alerts. |
| Whether the alert also emails you. On for Goal at risk by default; off for Goal achieved by default (turn it on to receive a copy). | |
| Email Mode | Immediate sends the email as soon as the goal crosses (this is the default for Goal at risk). Digest holds it and rolls it into your daily or weekly digest instead. None turns the email off while keeping the in-app alert. |
To stop goal emails entirely but keep seeing them in the bell, turn Email off (or set Email Mode to None). To keep the emails but batch them, set Email Mode to Digest. You can reach the exact row fast: the managelink at the bottom of any goal alert email jumps straight to that notification's row in your settings.
Goal emails respect your quiet window; the in-app alert does not wait.
If you have quiet hours enabled, an immediate goal email that would arrive inside your quiet window is held and delivered once the window ends, rather than dropped. Digest emails behave the same way: a digest scheduled to send inside quiet hours goes out at the first opportunity after quiet hours end. The in-app bell alert always appears in real time, so you never lose the alert itself, only the after-hours email ping.