Bidirectional contact sync with Outlook (Microsoft) and Google Contacts.
When you connect Microsoft 365 or Google, your personal address book can be imported into the CRM and kept in sync both ways.
Contact sync runs on Microsoft Graph subscriptions (Outlook) or Google People API. New contacts you add in Outlook or Google appear in the CRM within seconds; edits in the CRM push back to your provider on save.
Provider contacts are matched against existing CRM people by email address (case-insensitive). First match wins; multiple email addresses on a provider contact are all checked.