When an agent proposes an action that needs sign-off, because it requires approval, or the action is risky, or the agent’s confidence was below your threshold, that action lands in the Approvals queue. The queue’s home is Approvals on the Agents page, and a pending count rides the Agents item in the sidebar so you know when something is waiting.

Nothing in the queue has happened yet. Each item is a proposed change held back until you decide.

• Action — what the agent wants to do, in plain language.
• Affects — the record and entity the change would touch, linked so you can open it.
• Confidence — how sure the agent was.
• Risk — low, medium, or high, so the consequential changes stand out.
• Expires — when the proposal lapses if no one acts on it.

Filter by agent to focus on one, by entity to focus on companies or deals, and by risk to triage the high-risk items first. Items that lapse before anyone acts are marked Expired and no longer run.