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  2. Glossary
  3. Integration
CRM Glossary

What is Integration?

A connection between your CRM and an external tool (email provider, calendar, accounting software, etc.) that syncs data automatically. Integrations reduce manual data entry and keep systems in sync.

Related terms

GDPR
General Data Protection Regulation. A European Union privacy law that governs how businesses collect, store, and process personal data. GDPR grants individuals rights to...
KPI
Key Performance Indicator. A measurable value that shows how effectively a team or individual is achieving a business objective. Common sales KPIs include revenue, win rate...

All 52 terms in the CRM Glossary

Related Resources

  • FeatureCRM Features·See how CRM concepts work in Laureo.
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