CRM Glossary
What is Integration?
A connection between your CRM and an external tool (email provider, calendar, accounting software, etc.) that syncs data automatically. Integrations reduce manual data entry and keep systems in sync.
Related terms
- GDPR
- General Data Protection Regulation. A European Union privacy law that governs how businesses collect, store, and process personal data. GDPR grants individuals rights to...
- KPI
- Key Performance Indicator. A measurable value that shows how effectively a team or individual is achieving a business objective. Common sales KPIs include revenue, win rate...
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