CRM Glossary

What is Bounce Rate?

The percentage of emails that could not be delivered to the recipient's inbox. Hard bounces indicate permanent delivery failures such as invalid addresses, while soft bounces are temporary issues like a full inbox.

Related terms

B2B: Business-to-business. A sales model where one company sells products or services to another company rather than to individual consumers.
B2C: Business-to-consumer. A sales model where a company sells directly to individual end users or consumers.

All 52 terms in the CRM Glossary

Related Resources

FeatureCRM FeaturesSee how CRM concepts work in Laureo.
BlogCRM tips, strategies, and product updates.
Help CenterResourcesGuides, FAQ, and more.

Put this knowledge into practice

Start your trial and see how these CRM concepts work in Laureo.

By continuing you agree to our Terms and Privacy Policy.

14-day trial for $2.99, credited to your first month. Cancel any plan at any time before the end of your billing cycle, no contract fees, no 30-day notice, no penalties.