A better alternative than Monaco

For most teams, yes. Monaco is strong for outbound, with a built-in prospect database and automatic call notes. Laureo covers that pipeline work and adds tickets, a knowledge base, surveys, quotes, invoicing, payments, broadcast marketing, booking, team chat, and six AI agents (Ticket Triage on Ultra) in one plan. The two things Monaco bundles that Laureo does not are a prospect finder with buying signals and native AI call recording.

Monaco is demo-gated, so you cannot see a price without a sales call. The founder describes it as a flat platform fee, discounted during the beta, with no published price card. Laureo lists its plans in dollars, with no per-contact email billing and no per-conversation AI fees, so a small team can budget up front.

No. Monaco is a sales engine, so tickets, knowledge base, surveys, quotes, invoicing, and payments are not part of it. Laureo ships all of those, so a team on Monaco still needs separate tools for support and billing.

No. Monaco runs one-to-one outbound through its agents, with no broadcast campaigns, A/B testing, or audience segmentation. Laureo ships both: broadcast campaigns with A/B and segmentation, plus outbound sequences on the same engine.

Yes, on the Ultra plan. Laureo ships a dedicated cold-outbound engine with its own sending mailboxes, a managed ramp, per-mailbox pacing, and enforced send caps, and replies land back in your normal inbox under a Cold filter. Monaco runs cold outbound through its AI agents paired with an assigned human expert. The difference is what happens after the reply: on Laureo the same workspace closes, invoices, and supports the customer, while Monaco stops at the top of the funnel.

Neither ships a native dialer. Monaco records and writes up sales calls automatically, a real strength, but it does not place calls. On Laureo, phone and SMS are a paid add-on. If a built-in dialer is a hard requirement, you will need a dedicated calling tool alongside either product.

Laureo is an AI-first CRM that cuts manual data entry. Email syncs both ways, calendar events sync on their own, and meeting notes attach to the right record, so there is almost nothing to log. On top of that, six built-in agents work in the background to route new form leads, follow up on quiet deals and opened quotes, catch duplicate companies, turn client email into CRM work, and, on Ultra, sort new support tickets; the five on the Agents page ask before they change anything. It all comes with the CRM, email campaigns, automation, and invoicing in one plan from $83.33/mo billed annually, with Ticket Triage on Ultra.

Pro starts at $83.33/mo billed annually ($99.99 month-to-month) for one user. Business is $166.66/mo billed annually for two users, and Ultra is $249.99/mo billed annually for advanced needs. Business and higher include the full toolset apart from the Ultra-only support AI agents; Pro covers the everyday CRM workflow, with seven of the more advanced tools (support, knowledge base, surveys, team chat, goals, deal rooms, and multi-step follow-up sequences) reserved for Business+. Cold Outreach, the dedicated cold-outbound module with its own sending mailboxes and managed ramp, and the autonomous AI resolution agent are exclusive to Ultra, and the embeddable AI Customer Support Agent is a paid add-on available on Ultra. Every plan includes five of the six built-in agents (Ticket Triage comes with Ultra) and monthly AI credits. No per-contact email billing and no per-conversation AI fees.

Yes. Every plan comes with a 14-day trial with full access to every feature, including the AI agents, email campaigns, support tickets, and invoicing.

Yes. Laureo imports from a CSV with smart field mapping for contacts, companies, deals, and activities, with presets for 25+ common CRMs. Most migrations finish in under an hour, and there are step-by-step guides for HubSpot, Salesforce, and Pipedrive.

Laureo is built for teams of 1 to 50. Pro fits freelancers and solo operators, while Business and Ultra add seats, shared pipelines, role-based permissions, and team chat as you grow.

Yes. Laureo syncs email both ways with Gmail and Outlook, so messages log to the right contact and deal automatically. Calendar events and meeting notes sync too, with no manual entry.