A better alternative than Folk

For most teams, yes. Folk is a clean contact CRM with great LinkedIn capture, and its AI now enriches and cleans the contact record on its own. Laureo covers that and adds tickets, a knowledge base, surveys, scheduling, quotes, invoicing, payments, branching automation, team chat, and six built-in agents (Ticket Triage on Ultra) plus a co-pilot that act on your real records in one plan. What Folk does that Laureo does not: the folkX browser extension and native WhatsApp sync.

Folk has real momentum here. In spring 2026 it shipped Auto-fill AI and AI Fields that update the CRM on their own, alongside continuous assistants for follow-up, research, and recaps, all running on per-member monthly credit allowances. But Folk's AI stops at the contact record it holds: it tidies data and drafts email. Laureo's built-in agents and co-pilot act across the whole business. The five on the Agents page follow up on leads, quiet deals and opened quotes and ask before they change anything, and on Ultra, Ticket Triage sorts new tickets. The co-pilot, included on the plan, drafts a quote, sends an invoice, books a meeting, or resolves a ticket on your connected records, through an approval queue you control.

No. Folk has no ticket queue, knowledge base, surveys, native scheduler, or quotes, invoicing, and payments. Laureo ships all of those, so a Folk team still needs separate tools for support, booking, and billing.

Folk sends broadcast campaigns but has no A/B testing, and multi-step sequences are Premium-only. Laureo ships broadcast campaigns with A/B testing and segmentation, plus sequences on the same engine, on every plan.

Not today. The folkX extension is a real Folk strength, capturing contacts from LinkedIn, Sales Navigator, X, and Gmail. Laureo focuses on the rest of the stack, with two-way email and calendar sync that logs activity on its own. If LinkedIn is where most of your contacts come from, that is a point in Folk's favor.

Laureo is an AI-first CRM that cuts manual data entry. Email syncs both ways, calendar events sync on their own, and meeting notes attach to the right record, so there is almost nothing to log. On top of that, six built-in agents work in the background to route new form leads, follow up on quiet deals and opened quotes, catch duplicate companies, turn client email into CRM work, and, on Ultra, sort new support tickets; the five on the Agents page ask before they change anything. It all comes with the CRM, email campaigns, automation, and invoicing in one plan from $83.33/mo billed annually, with Ticket Triage on Ultra.

Pro starts at $83.33/mo billed annually ($99.99 month-to-month) for one user. Business is $166.66/mo billed annually for two users, and Ultra is $249.99/mo billed annually for advanced needs. Business and higher include the full toolset apart from the Ultra-only support AI agents; Pro covers the everyday CRM workflow, with seven of the more advanced tools (support, knowledge base, surveys, team chat, goals, deal rooms, and multi-step follow-up sequences) reserved for Business+. Cold Outreach, the dedicated cold-outbound module with its own sending mailboxes and managed ramp, and the autonomous AI resolution agent are exclusive to Ultra, and the embeddable AI Customer Support Agent is a paid add-on available on Ultra. Every plan includes five of the six built-in agents (Ticket Triage comes with Ultra) and monthly AI credits. No per-contact email billing and no per-conversation AI fees.

Yes. Every plan comes with a 14-day trial with full access to every feature, including the AI agents, email campaigns, support tickets, and invoicing.

Yes. Laureo imports from a CSV with smart field mapping for contacts, companies, deals, and activities, with presets for 25+ common CRMs. Most migrations finish in under an hour, and there are step-by-step guides for HubSpot, Salesforce, and Pipedrive.

Laureo is built for teams of 1 to 50. Pro fits freelancers and solo operators, while Business and Ultra add seats, shared pipelines, role-based permissions, and team chat as you grow.

Yes. Laureo syncs email both ways with Gmail and Outlook, so messages log to the right contact and deal automatically. Calendar events and meeting notes sync too, with no manual entry.