A better alternative than Rox

No. Rox is an AI agent layer that needs Salesforce or HubSpot underneath, plus a data warehouse like Snowflake. It reads from and writes back to those systems. Laureo is a complete CRM on its own: contacts, deals, email, quoting, invoicing, support, and scheduling in one app.

For most teams they are different products. Rox adds an agent swarm on top of an existing Salesforce and warehouse. Laureo is the CRM itself, plus marketing, quoting, invoicing, support, scheduling, team chat, and six AI agents (Ticket Triage on Ultra) in one plan. If you are picking your first CRM or running a 1 to 50 seat team, Laureo fits. If you already run that enterprise stack, Rox is strong at what it does.

Rox is free to start with 2,500 agent actions a month, then $50/mo at Core for 5,000, but no tier includes a CRM, so you also pay for Salesforce or HubSpot and a warehouse. Actions are metered with no rollover. Laureo is a predictable per-workspace price that already includes the CRM and the surrounding tools, with monthly AI credits included.

Yes. Laureo runs six named agents that route new form leads, follow up on quiet deals and opened quotes, catch duplicate companies, turn contact emails into CRM work, and, on Ultra, sort new support tickets, starting on their own when the work shows up, with five of them asking before they change anything. The difference: Laureo is the complete CRM the agents run inside; Rox is the agent layer that needs a separate CRM and warehouse.

Usually not. Rox has a free Starter tier, but it is an agent layer with no CRM of its own, so it expects a Salesforce or HubSpot and a warehouse underneath, and it sells to large sales teams. Laureo is built for 1 to 50 seat teams, runs on a 14-day trial with every feature including the AI agents, and is usable the day you sign up.

Laureo is an AI-first CRM that cuts manual data entry. Email syncs both ways, calendar events sync on their own, and meeting notes attach to the right record, so there is almost nothing to log. On top of that, six built-in agents work in the background to route new form leads, follow up on quiet deals and opened quotes, catch duplicate companies, turn client email into CRM work, and, on Ultra, sort new support tickets; the five on the Agents page ask before they change anything. It all comes with the CRM, email campaigns, automation, and invoicing in one plan from $83.33/mo billed annually, with Ticket Triage on Ultra.

Pro starts at $83.33/mo billed annually ($99.99 month-to-month) for one user. Business is $166.66/mo billed annually for two users, and Ultra is $249.99/mo billed annually for advanced needs. Business and higher include the full toolset apart from the Ultra-only support AI agents; Pro covers the everyday CRM workflow, with seven of the more advanced tools (support, knowledge base, surveys, team chat, goals, deal rooms, and multi-step follow-up sequences) reserved for Business+. Cold Outreach, the dedicated cold-outbound module with its own sending mailboxes and managed ramp, and the autonomous AI resolution agent are exclusive to Ultra, and the embeddable AI Customer Support Agent is a paid add-on available on Ultra. Every plan includes five of the six built-in agents (Ticket Triage comes with Ultra) and monthly AI credits. No per-contact email billing and no per-conversation AI fees.

Yes. Every plan comes with a 14-day trial with full access to every feature, including the AI agents, email campaigns, support tickets, and invoicing.

Yes. Laureo imports from a CSV with smart field mapping for contacts, companies, deals, and activities, with presets for 25+ common CRMs. Most migrations finish in under an hour, and there are step-by-step guides for HubSpot, Salesforce, and Pipedrive.

Laureo is built for teams of 1 to 50. Pro fits freelancers and solo operators, while Business and Ultra add seats, shared pipelines, role-based permissions, and team chat as you grow.

Yes. Laureo syncs email both ways with Gmail and Outlook, so messages log to the right contact and deal automatically. Calendar events and meeting notes sync too, with no manual entry.