A better alternative than Keap
Keap is a marketing-automation suite: campaigns, funnels, and a contact database. Laureo runs that same pipeline and automation on one platform, then adds a full support desk and AI agents that act on your records through an approval queue, all priced per workspace.
Laureo vs Keap, in short
Start the same day
Laureo14-day trial of every feature; import and send the same day, with no onboarding fee.KeapKeap requires a one-time onboarding fee starting at $500 before you begin.Whole stack vs marketing only
LaureoCRM, campaigns, tickets, knowledge base, surveys, team chat, and AI agents in one plan.KeapStrong on campaigns and e-commerce, but no tickets, knowledge base, surveys, or chat.Priced per workspace vs per contact
LaureoOne workspace price with no per-contact charge.KeapPriced by contact tier, so cost climbs with list size, plus $39 per extra seat.Agents that act vs a writing copilot
LaureoFive built-in agents and a co-pilot that act on your records through an approval queue.KeapAI that writes copy and suggests workflows only when you prompt it.
What you actually pay
One Laureo plan covers the whole stack. Here is how the entry price lines up against Keap.
Pro, billed annually ($99.99 month-to-month)
One plan, one platform for your whole sales process and operations: pipeline, email campaigns, automation, tickets, knowledge base, invoicing, booking, team chat, and a library of AI agents plus a co-pilot that acts on your records through an approval queue, with no setup fee.
Covers two users and about 1,500 contacts ($249/mo billed annually). Extra seats are $39 each, pricing is by contact tier, and a one-time onboarding fee starting at $500 applies up front.
Competitor pricing as of the verified date above. Check their site for current rates.
What is included, side by side
A check means it is on the plan. “Add-on” means it costs extra or lives on a higher tier. A line means it is not available.
| Feature | Laureo | Keap |
|---|---|---|
| AI agents that act on your recordsLaureo ships five built-in agents plus a co-pilot that drafts, updates records, and queues actions for your approval; Keap AI writes copy and suggests workflows only when you prompt it | Included | Not available |
| AI included, no separate add-onKeap AI is content generation and workflow suggestions; Laureo adds agents that work on the pipeline through an approval queue | Included | Included |
| Predictable AI pricing (monthly budget)Laureo includes AI in your plan under a monthly budget with no per-action fees; bring your own model key if you prefer | Included | Not available |
| Contact and company management | Included | Included |
| Pipeline management | Included | Included |
| Two-way email sync (Gmail and Outlook) | Included | Included |
| Broadcast email campaigns (A/B and segmentation)Both ship broadcast campaigns; Keap Campaign Builder is its 20-year-mature strength | Included | Included |
| Outbound email sequencesLaureo runs sequences on its campaign follow-up engine; Keap runs them in Campaign Builder | Included | Included |
| Workflow automation | Included | Included |
| Support tickets with SLA targets and macrosLaureo has a three-pane Service inbox (queue, thread, customer context) with per-priority SLA targets and macros; Keap has no native ticketing, so teams add a separate help desk | Included | Not available |
| Knowledge base / branded Help CenterKeap has no customer knowledge base; Laureo publishes a branded Help Center | Included | Not available |
| AI agent-assist and a customer support agent (Ultra)On Ultra, Laureo drafts support replies for your approval with a signed resolution log and runs an AI Customer Support Agent grounded only in your verified Help Center articles that hands off to a human when unsure; Keap has no support tooling at all | Add-onAvailable as an add-on | Not available |
| Surveys (CSAT, NPS, CES)Keap teams route surveys to a separate tool; Laureo gathers CSAT on resolve plus NPS and CES | Included | Not available |
| Quotes and invoicing | Included | Included |
| Public booking pages and schedulerKeap Appointments is basic; Laureo adds round-robin and resource booking | Included | Included |
| Multi-currency billingLaureo quotes and invoices in 48 currencies; Keap uses one base currency per account | Included | Not available |
| Contact enrichmentLaureo includes contact enrichment on every plan and provides the data; Keap has no native enrichment | Included | Not available |
| Public API and outbound webhooksBoth expose an API; Laureo ships a public REST API and outbound webhooks | Included | Included |
| Built-in team chat and Deal RoomsLaureo has native in-app chat plus internal chat on each deal; Keap has neither | Included | Not available |
| Goals, quotas, and leaderboardsKeap positions itself as marketing automation rather than a sales-team CRM | Included | Not available |
| E-commerce checkout and order formsKeap ships checkout, order forms, cart, and promo codes; Laureo does not | Not available | Included |
| Native SMS and toll-free phone lineKeap ships native SMS broadcasts and a toll-free line; on Laureo, phone and SMS are a paid add-on | Add-onAvailable as an add-on | Included |
| Native mobile app (iOS and Android)Keap has native iOS and Android apps; Laureo is an installable web app that works offline | Not available | Included |
Why teams move from Keap to Laureo
- One platform, one subscriptionPipeline, campaigns, a full support desk, billing, booking, and AI all live in one workspace. Keap covers the marketing side and leaves the support stack and a sales-team CRM out.
- Agents that act on your records, not a writing copilotFive built-in agents plus a co-pilot that drafts, updates records, and queues actions for your approval. Keap AI only writes copy when you prompt it.
- A real support desk built inA three-pane Service inbox with per-priority SLA targets and macros, a branded Help Center, CSAT-on-resolve plus NPS and CES feedback, and on Ultra an AI Customer Support Agent grounded only in your verified articles with agent-assist that drafts replies for approval. Keap ships none of them.
- A modern, fast interfaceAnyone who has used Gmail can pick Laureo up the same afternoon. Reviewers most often call Keap dated and slow.
- Priced per workspace, not per contactLaureo is priced per workspace, so emailing a larger database does not change the model. Keap prices by contact tier.
- Built for a sales teamGoals, quotas, leaderboards, territories, and weighted forecasting ship on the plan. Keap is marketing automation and leaves those out.
Keap's AI, and Laureo's agent roster
Keap AI writes email copy, drafts sequences, and suggests pre-built workflow bundles when you prompt it, versus Laureo's five built-in agents plus a co-pilot that act on your real records through an approval queue.
Laureo runs named agents instead. They work in the background, come with every paid plan, and share one monthly usage budget with no per-conversation fees.
- Deal Follow-Up flags deals that have gone quiet and drafts the next follow-up.
- Record Hygiene cleans duplicates and fills missing fields.
- Collections Chaser chases overdue invoices and expiring quotes.
- Inbox Assistant drafts a reply to every inbound email worth one.
- Daily Brief reads pipeline, tasks and goals and writes your morning brief.
Every record is isolated to your workspace, there is a full history of who changed what, files are scanned for viruses before they are stored, and the AI never trains on or keeps your data.
Related Resources
- ComparisonBrowse every CRM comparisonSee how Laureo stacks up against the other CRMs you are weighing.
- ComparisonPart of the CRM Buyers GuideHow to choose a CRM in 2026: what to look for, pricing models, and the field.
- PricingEvery plan, what is included, and the monthly AI budget.
- BlogHow Much Does a CRM Cost? 2026 Pricing GuideMost small teams should budget $30-80 per user per month for CRM in 2026. Here is how the four pricing models, hidden add-ons, and AI billing shapes change that number.
Laureo vs Keap FAQs
Common questions about choosing between Laureo and Keap
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