A better alternative than Close

For most teams, yes. Close is strongest as a high-volume dialer, and nothing in Laureo matches its Power and Predictive dialers today. Laureo runs everything around and after the call: pipeline, marketing, support, quoting, invoicing, payments, scheduling, and a library of AI agents plus a co-pilot. Teams not dominated by dialing usually come out ahead on Laureo.

Not a native one. Close ships category-leading Power and Predictive dialers, the clearest place it is ahead. On Laureo, phone and SMS are a paid add-on, and Laureo handles everything around the call: logging, follow-up, scheduling, quoting, invoicing, and support.

Close put its AI on the phone with Chloe, which calls and qualifies leads, books meetings, follows up, and now answers questions in chat, with native email and SMS on its roadmap. Laureo runs six built-in agents plus a co-pilot that act across the whole funnel and on your real records, with every write held in an approval queue apart from Ticket Triage, which sorts new tickets on Ultra, so the AI can quote, invoice, schedule, and triage support, not just work the phone. The AI runs on monthly AI credits included on the plan, with no per-action fees.

Close has no quotes or CPQ, no invoicing or payments, no support tickets, no knowledge base, no surveys, no scheduler, no broadcast marketing, and no multi-currency. Laureo bundles all of it, so a growing team drops several separate subscriptions.

Close ships native iOS and Android apps, a real strength for reps who live on their phones. Laureo is a web app you can install on your phone or computer, with alerts on your device and swipe gestures. If a native app is a hard requirement, Close leads there today.

Laureo is an AI-first CRM that cuts manual data entry. Email syncs both ways, calendar events sync on their own, and meeting notes attach to the right record, so there is almost nothing to log. On top of that, six built-in agents work in the background to route new form leads, follow up on quiet deals and opened quotes, catch duplicate companies, turn client email into CRM work, and, on Ultra, sort new support tickets; the five on the Agents page ask before they change anything. It all comes with the CRM, email campaigns, automation, and invoicing in one plan from $83.33/mo billed annually, with Ticket Triage on Ultra.

Pro starts at $83.33/mo billed annually ($99.99 month-to-month) for one user. Business is $166.66/mo billed annually for two users, and Ultra is $249.99/mo billed annually for advanced needs. Business and higher include the full toolset apart from the Ultra-only support AI agents; Pro covers the everyday CRM workflow, with seven of the more advanced tools (support, knowledge base, surveys, team chat, goals, deal rooms, and multi-step follow-up sequences) reserved for Business+. Cold Outreach, the dedicated cold-outbound module with its own sending mailboxes and managed ramp, and the autonomous AI resolution agent are exclusive to Ultra, and the embeddable AI Customer Support Agent is a paid add-on available on Ultra. Every plan includes five of the six built-in agents (Ticket Triage comes with Ultra) and monthly AI credits. No per-contact email billing and no per-conversation AI fees.

Yes. Every plan comes with a 14-day trial with full access to every feature, including the AI agents, email campaigns, support tickets, and invoicing.

Yes. Laureo imports from a CSV with smart field mapping for contacts, companies, deals, and activities, with presets for 25+ common CRMs. Most migrations finish in under an hour, and there are step-by-step guides for HubSpot, Salesforce, and Pipedrive.

Laureo is built for teams of 1 to 50. Pro fits freelancers and solo operators, while Business and Ultra add seats, shared pipelines, role-based permissions, and team chat as you grow.

Yes. Laureo syncs email both ways with Gmail and Outlook, so messages log to the right contact and deal automatically. Calendar events and meeting notes sync too, with no manual entry.