Migration Guide

Moving from field service software to Laureo

Every field service and cleaning product we can read, in one table: what its own download hands you, and what that download leaves behind. Several of them publish nothing about getting your own records out, and this page says which ones.

After the move

Your records land in one database, and the AI can act on all of them. A sample prompt once you are in:

Hey Laureo, show me every customer we brought across with no job booked in the last three months, then draft a short win back note for my approval.

Good to know

  • One file can hold up to 10,000 rows.
  • One file can be up to 10 megabytes.
  • You can undo a move for 30 days after it finishes.
  • You can undo a single file import for 24 hours after it finishes.

How each one gets out

One row per product. What its export gives you is read from what Laureo actually recognises, and what stays behind is the same honest list the review screen shows you again before anything is written. A row that says nothing is published is a row somebody checked.

The product you are leavingWhat its export gives youWhat stays behind
Housecall Pro
  • Customer list
  • Jobs
  • Estimates
  • A customer keeps its name, how to reach it, its addresses and its labels.
  • Notes and activity history do not come across.
  • Photos, signed forms and attachments do not come across.
  • Your download does not carry the files themselves.
  • A file of jobs holds one row per visit and repeats the customer on every row of theirs.
  • Line items, checklists, time on site and the crew who attended do not come across.
  • An estimate keeps its name, its customer, its dates, its money and its lines.
  • The way out here is three separate files rather than one: the customer list, the jobs and the estimates.
  • Each of the three is sent to you by email rather than downloaded on the spot, so give it a few minutes before you go looking.
  • If a report will not run across your whole history, ask for it a year at a time and drop the pieces in together.
  • Turn on every column the report offers before you save it.
  • A photo library of tens of thousands of pictures is bigger than one move.
  • Photos and files come over on their own.
JobNimbus
  • Report you build yourself
  • A customer keeps its name, how to reach it, its addresses and its labels.
  • Notes and activity history do not come across.
  • There is no way to send your whole account out of this one, and the people who make it say so themselves.
  • Attachments come down one record at a time.
  • Photos, signed forms and attachments do not come across.
  • Your download does not carry the files themselves.
  • Build a report with every column it will let you add, save it out, and drop it in here.
  • Jobs live in a report of their own here.
  • A photo library of tens of thousands of pictures is bigger than one move.
  • Photos and files come over on their own.
Jobber
  • Client list
  • Jobs report
  • A customer keeps its name, how to reach it, its addresses and its labels.
  • Notes and activity history do not come across.
  • The client list is the whole of the documented way out.
  • Photos, signed forms and attachments do not come across.
  • Your download does not carry the files themselves.
  • A file of jobs holds one row per visit and repeats the customer on every row of theirs.
  • Line items, checklists, time on site and the crew who attended do not come across.
  • The client list comes out 1,500 rows at a time.
  • Only an owner or an administrator can send the client list out, so ask one of them if you cannot find the option.
  • A jobs report saved out of the reporting screen is one row per visit rather than one row per customer.
  • A photo library of tens of thousands of pictures is bigger than one move.
  • Photos and files come over on their own.
ServiceTitan
  • Customer list saved out of a search
  • A customer keeps its name, how to reach it, its addresses and its labels.
  • Notes and activity history do not come across.
  • We read the customer list and nothing else.
  • Photos, signed forms and attachments do not come across.
  • Your download does not carry the files themselves.
  • Filter your customers to the ones you want, then save the result out of the search.
  • Most of what this one can send out goes to a ledger rather than to you, so the customer list is the part worth taking.
  • Cancelling here is a conversation with your account contact and there is no step in it that hands you your data.
  • A photo library of tens of thousands of pictures is bigger than one move.
  • Photos and files come over on their own.
Service Fusion
  • Custom reports only, on the published account of a competitor who went and checked.
  • Anything nobody can build a report for stays where it is.
Swept
  • No download of your customers, your locations or your work orders is published. What exists is reports.
  • Your customers and your work orders, because no download of either is offered.
Janitorial Manager
  • Nothing about taking your own records out appears anywhere on the public site.
  • Nothing is published, so nobody can tell you what a download would leave behind.
CleanGuru
  • Nothing about taking your own records out appears anywhere on the public site.
  • Nothing is published, so nobody can tell you what a download would leave behind.
Buildertrend
  • Unknown. The published help centre could not be reached at all, so treat this as unanswered rather than as a no.
  • Unknown, and we will not guess. Ask them for a download and send us whatever comes out.

Questions about the move

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