Help Center

Docs

Moving from TaxDome

Import clients and contacts from TaxDome.

What comes across

The record types we can build from your TaxDome export.

  • Companies. The businesses you sell to, buy from or work alongside. Each row becomes one company, and every contact, deal and invoice you bring later links back to it by name.
  • People. The individual people you talk to. Each row becomes one contact, attached to the company named on the same row.

The files a real export gives you

  • Account data backup, clients. Becomes your companies. Not every export has this one. We have not seen a real copy of this file, so we read it by name rather than by its column list.
  • Account data backup, contacts. Becomes your people. Not every export has this one. We have not seen a real copy of this file, so we read it by name rather than by its column list.

Getting your files out

Three steps, then bring everything back here at once.

  1. Sign in to your old system.
  2. Go to Settings, then Export, and choose every record type it offers.
  3. You will get one or more files. Come back here and drop all of them in at once.

Nothing is written until you say so. You will see what we made of every file, decide anything we cannot decide on our own, and read a plain summary of what pressing the button does before it does it.

The order we bring things in

We will bring these in this order so the links hold.

  1. Companies. Companies come before contacts, because a contact is attached to one.
  2. People. Contacts come after companies and before everything that names a person.

The columns we read

What each one is called here, the headings we recognise for it, and an example.

Companies

The companies or accounts list out of the system you are leaving.

FieldDescription
Company name*Write it as company. We also read company name, account name, organization. Example: Acme Manufacturing. The name we match everything else against, so keep it spelled the way your team says it.
Web addressWrite it as domain. Example: acme.example. Helps us spot the same company arriving twice under two spellings.
Main phone numberWrite it as phone. We also read phone number, main phone. Example: +1 415 555 0142.
Main email addressWrite it as email. We also read email address. Example: hello@acme.example.
What they are to youWrite it as type. We also read company type, account type. Example: customer. A word we do not recognise stops the row, so the accepted words are listed with this record type.
How active they areWrite it as status. We also read account status. Example: active.
IndustryWrite it as industry. Example: Manufacturing.
CityWrite it as city. Example: Oakland.
CountryWrite it as country. Example: United States.
Who owns itWrite it as assigned_to. We also read owner, account owner. Example: dana@yourcompany.example. Use the work email of somebody already in your workspace, or leave it blank.

People

The contacts or people export from the system you are leaving.

FieldDescription
First name*Write it as first_name. We also read first name, given name. Example: Dana. A single full name column works too. We split it for you.
Last nameWrite it as last_name. We also read last name, surname. Example: Whitfield.
Company name*Write it as company. We also read company name, account name. Example: Acme Manufacturing. A contact needs a company. Bring the companies file first and these link themselves.
Email addressWrite it as email. We also read email address, work email. Example: dana@acme.example.
Phone numberWrite it as phone. We also read phone number. Example: +1 415 555 0188.
Job titleWrite it as title. We also read job title, position. Example: Operations Lead.
Where they are in your funnelWrite it as lifecycle_stage. We also read lifecycle stage. Example: customer. We keep your own words where your workspace already uses them.
Profile linkWrite it as linkedin_url. We also read linkedin. Example: https://www.example.com/in/dana.
Who owns itWrite it as assigned_to. We also read owner. Example: dana@yourcompany.example.

Words we recognise

Type any of these and we will know what you mean. Anything else comes across as it is written.

People: lifecycle stage

subscriber, lead, mql, marketing qualified lead, marketingqualifiedlead, sql, sales qualified lead, salesqualifiedlead, opportunity, customer, evangelist.

What is not coming across.

  • We have not seen a real download out of your old system, so we cannot tell you what it leaves behind. Send us one and we will answer that properly.
  • The same goes for your contacts. Nothing here has been checked against a real download yet.
  • We could not reach the published instructions for this one, so treat every column name here as a starting point rather than a promise.
  • There is an article about backing up all your account data. Start there, then send us whatever comes out and we will tell you what we can read.
  • Because none of it is confirmed, we never guess this as your old system on our own. Pick it yourself and we use it.
  • Photos and files come over on their own. One move brings over 2 GB and 500 files.

What a move can hold

The same limits apply whichever system you are coming from.

  • One file can hold up to 10,000 rows.
  • One file can be up to 10 megabytes.
  • You can undo a move for 30 days after it finishes.
  • You can undo a single file import for 24 hours after it finishes.

Coming from something else? The list of systems we read has a page for each one, and a file from a system with no page of its own still comes across: we read the headings and you confirm every one of them before anything is written.