Help Center

Docs

Moving from QuickBooks

Bring in customers from the contact list report. Bring in invoices from the sales report, one row per invoice line. Bring in your price list from the products and services report.

What comes across

The record types we can build from your QuickBooks export.

  • Companies. The businesses you sell to, buy from or work alongside. Each row becomes one company, and every contact, deal and invoice you bring later links back to it by name.
  • Products. The things you sell, and what they cost. Each row becomes one item in your catalogue, ready to drop onto a quote or an invoice.
  • Invoices. Your invoices. Each row becomes one invoice in your workspace.

Getting your files out

Three steps, then bring everything back here at once.

  1. Sign in to your old system.
  2. Go to Settings, then Export, and choose every record type it offers.
  3. You will get one or more files. Come back here and drop all of them in at once.

Nothing is written until you say so. You will see what we made of every file, decide anything we cannot decide on our own, and read a plain summary of what pressing the button does before it does it.

The order we bring things in

We will bring these in this order so the links hold.

  1. Companies. Companies come before contacts, because a contact is attached to one.
  2. Products. A product exists before any price, quote or invoice line that points at it.
  3. Invoices. An invoice needs its customer, its products and its tax rates first.

The columns we read

What each one is called here, the headings we recognise for it, and an example.

Companies

The companies or accounts list out of the system you are leaving.

FieldDescription
Company name*Write it as company. We also read company name, account name, organization. Example: Acme Manufacturing. The name we match everything else against, so keep it spelled the way your team says it.
Web addressWrite it as domain. Example: acme.example. Helps us spot the same company arriving twice under two spellings.
Main phone numberWrite it as phone. We also read phone number, main phone. Example: +1 415 555 0142.
Main email addressWrite it as email. We also read email address. Example: hello@acme.example.
What they are to youWrite it as type. We also read company type, account type. Example: customer. A word we do not recognise stops the row, so the accepted words are listed with this record type.
How active they areWrite it as status. We also read account status. Example: active.
IndustryWrite it as industry. Example: Manufacturing.
CityWrite it as city. Example: Oakland.
CountryWrite it as country. Example: United States.
Who owns itWrite it as assigned_to. We also read owner, account owner. Example: dana@yourcompany.example. Use the work email of somebody already in your workspace, or leave it blank.

Products

The price book, product list or item export.

FieldDescription
Product name*Write it as name. We also read product name. Example: Line service visit.
Product codeWrite it as sku. We also read product code. Example: SRV-VISIT.
PriceWrite it as unit_price. We also read price, unit price. Example: 450.00.
CurrencyWrite it as currency. Example: USD.
What sort of thing it isWrite it as kind. We also read product type, item type. Example: service. A word we do not recognise stops the row, so the accepted words are listed with this record type.
How often it billsWrite it as interval. We also read billing period. Only needed for the things that bill again.
DescriptionWrite it as description. Example: One engineer, half a day on site..

Invoices

The invoices list out of the system you are leaving.

FieldDescription
Company*Write it as company. We also read _company.
Assigned ToWrite it as assigned_to.
Company IDWrite it as company_id.
Company Source IDWrite it as company_source_id.
Contact IDWrite it as contact_id.
CurrencyWrite it as currency.
Due DateWrite it as due_date.
Invoice AmountWrite it as invoice_amount.
Invoice DateWrite it as invoice_date.
Invoice Number*Write it as invoice_number.
Item DescriptionWrite it as item_description.
Item NameWrite it as item_name.
NotesWrite it as notes.
Opportunity IDWrite it as opportunity_id.
Payment AmountWrite it as payment_amount.
Payment DateWrite it as payment_date.
Payment MethodWrite it as payment_method.
Payment ReferenceWrite it as payment_reference.
Payment TermsWrite it as payment_terms.
Person EmailWrite it as person_email.
Person Source IDWrite it as person_source_id.
Po NumberWrite it as po_number.
QuantityWrite it as quantity.
Quote IDWrite it as quote_id.
Source Record IDWrite it as source_record_id.
StatusWrite it as status.
Tax CodeWrite it as tax_code.
Tax RateWrite it as tax_rate.
Terms And ConditionsWrite it as terms_and_conditions.
Unit PriceWrite it as unit_price.

What is not coming across.

  • We need Customer in the file before we can read it.
  • This export does not include the amount each customer still owes you, so nothing of that kind comes across. What your accountant can do instead is the accounts receivable list you get by opening the trial balance and grouping it by transaction type.
  • 1 column stays behind because the same address arrives split across the street, city, state, ZIP and country columns: Billing Address.
  • 6 columns stay behind because we keep one address for a company: Shipping Address, Shipping Street, Shipping State, Shipping City, Shipping Country and Shipping ZIP.
  • 1 column stays behind because we keep when a record was last changed here, not when it was changed in your old system: Last Modified.
  • 1 column stays behind because we keep when a record arrived here, not when it was typed into your old system: Create Date.
  • 1 column stays behind because the people who worked in your old system are not people here: Last Modified By.
  • 2 columns stay behind because we never bring card numbers across: Credit Card # and CC Expires.
  • 2 columns stay behind because the full name column already carries the person we create for this customer: Last Name and First Name.
  • 8 columns have no home here yet, so we keep the values as extra columns on the record: Delivery Method, Other, Tax Rate, Taxable, Resale #, Terms, Payment Method and Currency.
  • Photos and files come over on their own. One move brings over 2 GB and 500 files.
  • We need Num in the file before we can read it.
  • This export carries no paid or unpaid column, so we work out what is still owed from the amounts on each row rather than claiming it.
  • This export does not include the payments behind each invoice, so nothing of that kind comes across. What your accountant can do instead is the accounts receivable list you get by opening the trial balance and grouping it by transaction type.
  • 2 columns stay behind because the people who worked in your old system are not people here: Created By and Last Modified By.
  • We need Product/Service in the file before we can read it.
  • This export does not include the stock you hold and what it is worth, so nothing of that kind comes across. What your accountant can do instead is run the closing stock report at the date you change over and bring that in.
  • 5 columns have no home here yet, so we keep the values as extra columns on the record: Type, Taxable, Purchase Description, Expense Account and Preferred Vendor.

What a move can hold

The same limits apply whichever system you are coming from.

  • One file can hold up to 10,000 rows.
  • One file can be up to 10 megabytes.
  • You can undo a move for 30 days after it finishes.
  • You can undo a single file import for 24 hours after it finishes.

Coming from something else? The list of systems we read has a page for each one, and a file from a system with no page of its own still comes across: we read the headings and you confirm every one of them before anything is written.