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Moving from Capsule CRM

Import contacts, opportunities, and projects from Capsule CRM.

What comes across

The record types we can build from your Capsule CRM export.

  • People. The individual people you talk to. Each row becomes one contact, attached to the company named on the same row.
  • Deals. The deals in and out of your pipeline. Each row becomes one deal on the company it names, sitting at the stage you give it.
  • Projects. The pieces of work you run for a customer. Each row becomes one project against the company it names.

Getting your files out

Three steps, then bring everything back here at once.

  1. Sign in to your old system.
  2. Go to Settings, then Export, and choose every record type it offers.
  3. You will get one or more files. Come back here and drop all of them in at once.

Nothing is written until you say so. You will see what we made of every file, decide anything we cannot decide on our own, and read a plain summary of what pressing the button does before it does it.

The order we bring things in

We will bring these in this order so the links hold.

  1. People. Contacts come after companies and before everything that names a person.
  2. Deals. A deal needs its company and its stage, so both come first.
  3. Projects. A project is attached to a company, so companies come first.

The columns we read

What each one is called here, the headings we recognise for it, and an example.

People

The contacts or people export from the system you are leaving.

FieldDescription
First name*Write it as first_name. We also read first name, given name. Example: Dana. A single full name column works too. We split it for you.
Last nameWrite it as last_name. We also read last name, surname. Example: Whitfield.
Company name*Write it as company. We also read company name, account name. Example: Acme Manufacturing. A contact needs a company. Bring the companies file first and these link themselves.
Email addressWrite it as email. We also read email address, work email. Example: dana@acme.example.
Phone numberWrite it as phone. We also read phone number. Example: +1 415 555 0188.
Job titleWrite it as title. We also read job title, position. Example: Operations Lead.
Where they are in your funnelWrite it as lifecycle_stage. We also read lifecycle stage. Example: customer. We keep your own words where your workspace already uses them.
Profile linkWrite it as linkedin_url. We also read linkedin. Example: https://www.example.com/in/dana.
Who owns itWrite it as assigned_to. We also read owner. Example: dana@yourcompany.example.

Deals

The deals, opportunities or pipeline export.

FieldDescription
Deal name*Write it as name. We also read deal name, opportunity name. Example: Acme line upgrade.
Company name*Write it as company. We also read company name, account name. Example: Acme Manufacturing. A deal needs a company. Bring the companies file first.
StageWrite it as stage. We also read deal stage. Example: proposal. We keep your own stage names where your workspace already has them.
ValueWrite it as amount. We also read value, deal value. Example: 48000.
CurrencyWrite it as currency. Example: USD. Give this whenever your deals are not all in one currency.
Expected closeWrite it as expected_close_date. We also read close date, expected close date. Example: 2025-09-30. A date we cannot read stops the row rather than landing as a blank.
Who owns itWrite it as assigned_to. We also read owner. Example: dana@yourcompany.example.

Projects

The project, job or engagement export.

FieldDescription
Project name*Write it as name. We also read project name. Example: Acme line upgrade.
Where it is up toWrite it as stage. Example: in_progress. A word we do not recognise stops the row.
Start dateWrite it as start_date. We also read start date. Example: 2025-04-01.
Target finishWrite it as target_end_date. We also read target end date. Example: 2025-07-31.
BudgetWrite it as budget_amount. We also read budget. Example: 48000.

Words we recognise

Type any of these and we will know what you mean. Anything else comes across as it is written.

Deals: stage

discovery, prospecting, research, qualification, qualified, qualifying, proposal, proposal price quote, quote, negotiation, negotiation review, contract, contract sent, closed won, won, closed lost, lost, appointmentscheduled, qualifiedtobuy, presentationscheduled, decisionmakerboughtin, contractsent, closedwon, closedlost, lead in, contact made, needs defined, proposal made, negotiations started, perception analysis, id. decision makers, value proposition, needs analysis.

A stage word we do not know lands the deal in Discovery, and we say so on the row.

People: lifecycle stage

subscriber, lead, mql, marketing qualified lead, marketingqualifiedlead, sql, sales qualified lead, salesqualifiedlead, opportunity, customer, evangelist.

What is not coming across.

  • Photos and files come over on their own. One move brings over 2 GB and 500 files.

What a move can hold

The same limits apply whichever system you are coming from.

  • One file can hold up to 10,000 rows.
  • One file can be up to 10 megabytes.
  • You can undo a move for 30 days after it finishes.
  • You can undo a single file import for 24 hours after it finishes.

Coming from something else? The list of systems we read has a page for each one, and a file from a system with no page of its own still comes across: we read the headings and you confirm every one of them before anything is written.